Supports end users of the Electronic Health Record (EHR), including but not limited to Homecare Homebase (HCHB), Forcura/Mosai, and all EHR supported applications. Able to provide back office and field support remotely and in-person as needed. Able to travel if needed. Able to instruct use of EHR to help end users provide patient care. Able to develop education materials such as workflow and tips. Able to troubleshoot issues and act as a liaison between the end user and the external and internal EHR support team. Able to work weekends and holidays as needed. Able to interact with all levels of management. Able to assist with on-call duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED