Business Application Analyst III - HR Technology Platforms

TD•Toronto, ON

3d•CA$69,700 - CA$98,400•Onsite

About The Position

This role is for a Business Application Analyst III focusing on HR Technology Platforms within the HR Delivery Technology Group at TD. The position involves providing business application analysis and support for TD's incentive and commission plans. Key responsibilities include executing payroll-critical incentive and commission plan activities, supporting incident management, and ensuring stable operational delivery during peak periods. The role requires a hands-on, execution-focused approach with strong attention to detail and the ability to work effectively in an Agile environment. Additionally, the analyst will be involved in requirements gathering throughout the application lifecycle, plan analysis, testing, and supporting business process documentation and end-user needs.

Requirements

Undergraduate degree or technical certificate
3+ years relevant experience
Experience working with HR technology platforms / compensation systems
Strong understanding of incentive and commission plan processing
Familiarity with incident management and defect tracking processes
Advanced knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
Advanced knowledge of bank's PDLC methodology, business testing and project management
Requires experienced, conceptual and practical knowledge within their own specialty and knowledge of broader related areas
Advanced understanding of business / functional drivers and processes supported for own area
Advanced analytical and problem-solving skills with the ability to communicate with various business partners to explain complex technical issues with a business lens in easily understandable terms
Leads projects or work streams within broader projects with moderate risk and complexity, may be accountable for ongoing activities, processes and functional programs
Exercises judgment based on the analysis of multiple sources of information
Work performed under minimal management guidance and supervision
Identify and lead problem resolutions

Nice To Haves

Ability to contribute effectively within an Agile environment

Responsibilities

Responsible for intake of projects and major initiatives
Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology
Responsible for business process documentation for all business applications owned/managed
Responsible for day to day operations process management to ensure consistency, and delivery according to established SLA
Responsible for all Business Acceptance Test (BAT) documentation that is required for all projects and major initiatives as defined by the bank's project delivery methodology
Work closely with the Test Lead to ensure common testing standards and practices are followed and adhered to
Responsible for the execution of all BAT testing for projects and/or release maintenances
Responsible for working with Technology to establish a partnership and ensure all business requirements and Data Governance requirements are met
Provide support on deployment and change management for initiatives relating to applications owned / managed
Review requirements specifications and technical design documents to provide timely and meaningful feedback
Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project, including adherence to enterprise application / data lifecycle practices
Identify and escalate risks that could impact project timelines or the quality of the deliverables to project manager and business owner, provide options and recommendation
Act as an escalation point for application and operation issues both directly and through internal/external business partners (including external vendors)
May provide project management support to various extents
Act as a decision maker on projects—responsible for getting input from the appropriate SMEs in order to make decisions
Accountable for adhering to the EPMO project management methodology
Ensure adherence to the Data Governance Framework
Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
Demonstrated ability to build relationships within the team and with key stakeholders
Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies trends/developments
Continuously enhance knowledge of business domains and their products/services
Support the development of business cases including benefits identification
Support and/or implement solutions that mitigate risk and maximizes the availability of service, efficiency and effectiveness
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally
Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees