Business and Data Analyst [U.S. Citizenship Required, Public Trust Suitability]

Via Logic LLC

8d • Remote

About The Position

Via Logic is seeking a Business and Data Analyst to support a federal government client. The analyst connects program needs with technical delivery by helping teams understand business processes, define requirements, and improve applications and workflows. The role involves close collaboration with stakeholders, developers, Quality Engineers, and other technical team members to translate complex needs into clear requirements and reliable solutions. The work supports public assistance, recovery support, grants management, and mitigation-related processes. Experience supporting these programs or working with state and local governments is preferred.

This is a full-time, W-2, remote-first role. Work must be performed within the United States, and availability for meetings and collaboration during Eastern Time work hours is expected. The role is client-facing and includes virtual collaboration and occasional customer interaction. Team members use Slack, Teams, email, Monday.com, and other company- or client-provided collaboration tools; cameras are expected to be on during virtual meetings.

Applicants must be U.S. citizens, currently reside in the United States, and have lived in the U.S. for at least three of the past five years. They must be eligible to obtain and maintain the required U.S. government Public Trust suitability determination and successfully complete the required background investigation, including a credit check, before beginning work. The position pays $90,000 annually.

Requirements

• Bachelor’s degree or higher in any field of study.
• Three to five years of relevant professional experience in business analysis, systems analysis, business process improvement, or a closely related discipline.
• Hands-on professional experience working with Salesforce-based applications, including analyzing or supporting business workflows, data, reporting, or application enhancements.
• Experience gathering and documenting business and functional requirements, user stories, business rules, and acceptance criteria.
• Experience documenting current-state and future-state workflows, identifying gaps, and recommending practical process improvements.
• Experience facilitating discussions with business users and technical teams, asking clarifying questions, and developing a shared understanding of priorities and requirements.
• Ability to translate business needs into requirements developers, Salesforce administrators, and Quality Engineers can implement and validate.
• Experience reviewing data, identifying inconsistencies, and defining reporting or dashboard requirements to support business decisions.
• Experience supporting user acceptance testing, reviewing application behavior against requirements, and tracking issues through resolution.
• Experience working in an Agile delivery environment using Scrum, SAFe, or similar methodologies.
• Strong written and verbal communication skills, attention to detail, and ability to manage competing priorities and maintain clear documentation.
• U.S. citizenship and current residence in the United States, with at least three of the past five years lived in the U.S.
• Eligibility to obtain and maintain the required U.S. government Public Trust suitability determination and successful completion of the required background investigation, including a credit check, before work begins.

Nice To Haves

• Experience supporting public assistance, recovery support, grants management, or mitigation programs.
• Experience working with state and local governments, including agencies administering public-sector assistance or grant programs.
• Familiarity with grant application, review, award, monitoring, reporting, or closeout workflows.
• Experience analyzing Salesforce workflows, reports, dashboards, permissions, or integrations.
• Experience with SQL, Excel, Tableau, Power BI, or comparable data analysis and reporting tools.
• Experience supporting cloud-based applications or modernization initiatives.
• Previous federal government experience, particularly supporting DHS.
• Current or previous favorable U.S. government Public Trust determination.
• Salesforce, business analysis, Agile, Scrum, or related certifications.

Responsibilities

• Facilitate stakeholder interviews, discovery sessions, and working meetings to identify business needs, clarify priorities, and define project scope.
• Document current workflows, identify gaps and inefficiencies, and develop future-state processes to improve program operations and user experience.
• Analyze business needs within Salesforce-based applications, document workflow and data requirements, and collaborate with Salesforce administrators and developers to evaluate and refine solutions.
• Translate public assistance, recovery support, grants management, and mitigation-related processes into requirements for application development and enhancements.
• Develop and refine epics, user stories, business rules, and acceptance criteria for development and testing teams.
• Bridge business and technical teams by explaining program needs, resolving questions, and helping ensure solutions meet stakeholder expectations.
• Analyze application and program data, clarify reporting needs, identify inconsistencies, and help define useful reports and dashboards.
• Partner with Quality Engineering and business users to validate requirements, support user acceptance testing, document defects, and confirm delivered functionality meets business needs.
• Maintain business requirements, process flows, data mappings, decision records, and other documentation linking stakeholder needs to delivered functionality.
• Participate in backlog refinement, sprint planning, demonstrations, and other Agile activities; coordinate with analysts and technical teams to support consistent functionality across products.

Benefits

• Comprehensive healthcare benefits.
• Generous Paid Time Off (PTO).
• Remote-first flexibility within the U.S.
• Collaborative and supportive team culture focused on growth and continuous learning.
• Opportunities to deepen expertise in business analysis, Salesforce, and program modernization.
• Meaningful work supporting mission-driven programs with real-world impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level