Business Analytics & Reporting Analyst I

M&T Bank•Williamsville, NY

1d•$23 - $38•Hybrid

About The Position

This position will be responsible for providing support to their direct team working across several projects/programs to produce standard reports and dashboards, leveraging data captured via Excel worksheets, departmental databases or other existing available data sources. This position interacts with all levels of employees and managers from all departments. Without these positions it would be extremely difficult to operate and evolve a robust Learning & Development function in any region.

Requirements

Associates’ degree and 2 years’ relevant experience. In lieu of a degree, a combined minimum 4 years’ higher education and work experience.
In depth knowledge of the bank-wide Learning Management System (LMS)
Excellent knowledge of personal computer applications (Word, Excel, Outlook)

Nice To Haves

Bachelor’s degree
Two years’ experience in general administrative/office as well as site and program support
Strong customer service and team collaboration skills
Demonstrated communication skills
Ability to follow established procedures and recommend streamlined processes.
Ability to interact with all levels of personnel
Knowledge of collaboration software (ie Miro, Microsoft Teams)

Responsibilities

Prepare and produce routine departmental reports and spreadsheets to include but not limited to project or product strategy analysis, historical reporting, work flow analysis, and financial analysis.
Responsible for data collection and consolidation for reporting in a format that is easy to use.
Maintain and update various departmental reports including but not limited to workbooks, slide deck presentations and dashboards.
Perform routine analysis and judgment based work over a single or a few closely related disciplines to support business decisions.
Perform routine data review, research, and/or reconciliation.
Support continuous improvement of existing processes, develop new processes or enhance existing processes where required including maintenance plans, procedural documentation and custom tools for automation.
Identify resources that can be utilized to support business operations or improve existing business processes.
Support the planning and implementation of new projects, programs, and plans to achieve short and long term business objectives.
Support user certifications; obtain documentation necessary for departmental audits.
Participate in the planning, testing, and implementation of new projects, systems, products, and regulatory changes.
Assist with technical troubleshooting and escalations, coordinating with business partners, vendors and technology to address issues for the team.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.