Business Analytics Engineer

Otis Elevator Co.•OTTXH: Texas Home Offices Remote Location, Remote City, TX, 06032 USA, TX

35d•Remote

About The Position

Otis is looking for a Business Analytics Engineer who will be responsible for maintaining scorecards and PowerBi dashboards. This role will also help review North America data and support scaling AI tools. This will be a data-centric working environment.

Requirements

Bachelor’s degree or equivalent experience required
Proficiency in data modeling and translating to PowerBI, Sigma, or other modern cloud BI tools
Advanced SQL skills with hands-on Snowflake experience (tables, secure views, semantic views as the foundation for analytics consumption)
Proven ability to deliver results at pace
Process and proactive oriented
Demonstrated experience with using data and analytics to drive results and decisions
Ability to simply complex or multiple data sources while staying focused on purpose of KPIs and repots for decision making.
Strong communication and leadership skills
Applicants must have authorization to work in the U.S. now and in the future without sponsorship.

Responsibilities

Analyze sales, repair, and upgrade performance data to identify trends, opportunities, and risks across the US & Canada field organizations.
Design and develop dashboards, reports, and data visualizations that translate complex data into clear, actionable insights for Sales, Field Operations, and Leadership.
Develop working fluency in the elevator business: unit profiles, component knowledge, contract basics, and the KPIs that drive rep behavior
Build and maintain data models that support long‑term strategy for repair revenue growth, customer conversion, and sales productivity.
Conduct deep‑dive analytics on customer behavior, portfolio performance, and service history to recommend targeted upgrade and repair strategies.
Support business case development for new repair programs, pricing initiatives, and process improvements using data‑driven insights.
Ensure data accuracy, governance, and integrity across multiple sources, including CRM, service systems, and financial platforms.
Contribute to metadata documentation efforts.
Evaluate business processes to identify areas for AI workflow optimization, such as improving growth or customer centricity.

Benefits

401(k) plan with a generous company match and an automatic retirement contribution
Comprehensive medical, prescription drug, dental, and vision coverage for you and your eligible dependents
Three weeks of paid vacation
Paid company holidays
Paid sick leave
Employee assistance programs
Wellness incentive programs
Life insurance
Disability coverage
Voluntary benefits, including options for legal, pet, home, and auto insurance
Generous birth/adoption and parental leave benefits
Adoption assistance
Tuition reimbursement program
Service anniversaries recognition
Spot performance bonus opportunities