Business Analytics Lead

PNC Bank•Pittsburgh, PA

5h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within PNC's Technology organization, you will be based in Pittsburgh, PA Cleveland, OH or Denver, CO. The Office of the CTO is seeking a highly strategic and technically skilled Business Analytics Lead to drive data-informed decision-making, measure business outcomes, and accelerate the adoption of advanced analytics and AI capabilities across the organization. This role will serve as a trusted advisor to technology and business leaders by transforming complex data into actionable insights, building executive-level reporting, and ensuring technology investments and use cases deliver measurable business value and return on investment (ROI). The ideal candidate combines strong business acumen with expertise in analytics, data visualization, predictive modeling, and modern Microsoft technologies including Power BI, Power Apps, SharePoint, and AI-enabled reporting solutions.

Requirements

Experience in business analytics, business intelligence, reporting, or data analytics roles.
Advanced experience with Power BI and Tableau dashboard development and administration.
Experience developing executive-level reporting and presentations for senior leadership.
Strong knowledge of data modeling, KPI development, and performance measurement frameworks.
Experience with predictive analytics, statistical modeling, and trend forecasting.
Hands-on experience with Power Apps, Power Automate, and SharePoint solutions.
Demonstrated experience measuring business outcomes, user adoption, and ROI for technology initiatives and use cases.
Excellent communication, stakeholder management, and presentation skills.
Experience partnering with executives to define KPIs, business value metrics, and performance measurement frameworks.
Experience designing enterprise data models, semantic layers, and governed reporting solutions.
Experience leading analytics modernization and BI transformation initiatives.
Proven ability to translate complex data into actionable business insights and executive recommendations.
Experience leveraging AI-enabled analytics and automation solutions to improve business outcomes.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Analytical Thinking
Business Intelligence (BI)
Concept Development
Data-Driven Decision Making
Data Integration
Market Research
Performance Metrics
Qualitative Research
Strategic Planning
Analytical Thinking
Business Acumen
Business Analytics
Consulting
Decision Making and Critical Thinking
Effective Communications
Emerging Technologies

Responsibilities

Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions.
Serves as mentor to more junior employees.
Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
Determining the optimal analytic approach and supporting development, implementation and enhancements.
Assists peers with guidance on analytic approaches related to more complex solutions.
Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making.
Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service