Business Analytics Consultant
About The Position
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Consultant within PNC's Technology organization, you will be based in Pittsburgh, Pennsylvania, Cleveland, Ohio, or Birmingham, Alabama. The Business Management organization supports senior leaders across technology, providing a broad, strategic view into key areas such as risk, security, fraud, and program/project management. The Business Analytics Consultant plays a key role in supporting monthly metric reporting processes and helping deliver executive insights. This role offers the opportunity to build expertise in data analytics, strategic communication, and executive reporting. The ideal candidate combines technical capability with curiosity, initiative, and the ability to navigate ambiguity in a fast paced environment.
Requirements
- University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Analytical Thinking
- Business Intelligence (BI)
- Concept Development
- Creative Problem-Solving
- Data-Driven Decision Making
- Data Integration
- Market Research
- Microsoft Power Business Intelligence (BI)
- Performance Metrics
- Qualitative Research
- SQL Tools
- Strategic Planning
- Analytical Thinking
- Business Acumen
- Business Analytics
- Consulting
- Decision Making and Critical Thinking
- Effective Communications
Nice To Haves
- Strong verbal and written communication skills, including the ability to tailor messaging for different audiences.
- Self motivated, proactive, and comfortable taking ownership of assignments from start to finish.
- Ability to thrive in a fast-paced environment with frequent, quick-turnaround requests.
- Strong analytical and problem-solving skills
- Curiosity and a commitment to continuous learning and improvement.
- Experience with process improvement and optimization.
- Ability to analyze trends and translate data into meaningful insights.
- Business and technical acumen.
- Experience with Tableau and/or Power BI is preferred.
Responsibilities
- Analyze data from multiple sources to identify trends, risks, and insights related to technology metrics.
- Respond to ad hoc requests with a sense of urgency, creativity, and the ability to develop new approaches independently.
- Partner with stakeholders across Technology to ensure reporting accuracy, consistency, and alignment with business priorities.
- Demonstrate sound judgment and strong attention to detail in delivering data driven insights and recommendations.
- Leverages analytical tools to provide business and technical expertise for the analytics process, tools and applications for a business function or business unit to create data driven solutions.
- Recommending appropriate performance measures to be produced including lifts, efficiencies, confidence intervals, and other statistical metrics.
- Analyzing and processing data, building and maintaining models and report templates, and developing dynamic, data-driven solutions.
- Providing business clients with detailed, actionable reports documenting the findings from, data processing, and data analysis.
- Consulting on using business intelligence data for predictive analytics and facilitating implementation of new tools and data marts.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
