Business Analyst (Journeyman)

CACI • Ashburn, VA

4d

About The Position

CACI is seeking a Journeyman Business Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. The role supports national security through advanced IT solutions and contributes to a program that modernizes and maintains applications and infrastructure using an integrated IT Service Management approach. The position works with portfolio teams and other stakeholders to support agile delivery, reporting, service portfolio management, technical analysis, and release readiness.

Requirements

• Bachelor’s degree and 4 years of experience in a related field, such as business analysis, systems analysis, IT project management, agile portfolio management, or IT service delivery; equivalencies considered.
• Active Secret clearance.
• Proven experience with Agile methodologies such as Scrum, SAFe, or Kanban, portfolio management practices, and agile metrics analysis.
• Demonstrated proficiency developing status reports, dashboards, and executive-level documentation for IT portfolios and programs.
• Experience with agile project management tools such as Jira and Confluence, and IT Service Management (ITSM) platforms such as ServiceNow.
• Excellent stakeholder management and communication skills, including the ability to translate complex technical concepts into business-focused deliverables.

Nice To Haves

• Prior experience supporting federal agencies, especially the Department of State.
• Professional certification such as CBAP, PMI-PBA, SAFe Program Consultant (SPC), or Certified Scrum Professional (CSP).
• Experience with data visualization tools such as Tableau or Power BI, DevOps practices, CI/CD pipelines, and cloud infrastructure such as AWS or Azure.
• Knowledge of Federal IT investment management processes, Earned Value Management (EVM), and experience supporting agile transformation initiatives.

Responsibilities

• Develop monthly contract status reports for portfolio teams, tracking epic progress, feature delivery milestones, action items, and risk mitigation activities.
• Prepare weekly activity reports and project status reports summarizing sprint outcomes, backlog refinement activities, release priorities, and team capacity planning.
• Document portfolio team travel activities in trip reports, including sprint planning sessions, stakeholder engagements, and actionable knowledge gained.
• Develop and maintain integrated portfolio dashboards with agile metrics, including sprint progress, release burn-up charts, team velocity trends, and dependency tracking.
• Develop quarterly spend plans for portfolio teams, projecting 12-month resource capacity across sprints and releases, including labor category allocation and budget variance analysis.
• Collaborate with cross-functional portfolio teams on operational readiness checklists for product releases, documenting acceptance testing results and transition requirements.
• Develop performance management plans for portfolio teams, identifying service-level objectives (SLOs) and improvement initiatives based on retrospectives.
• Maintain and optimize the enterprise service portfolio and catalog for agile products in ServiceNow, ensuring product roadmaps and release schedules are accurate.
• Provide technical analysis for infrastructure architecture, including technical debt impact assessments and cloud migration feasibility studies.
• Analyze portfolio teams’ requirements for engineering services, including user story technical specifications, infrastructure capacity planning, and CI/CD pipeline support.

Benefits

• Flexible time off benefit.
• Learning resources and learning and development opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Competitive compensation and benefits options designed to support and protect employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level