Business Analyst (Journeyman)

CACI • Ashburn, VA

4d

About The Position

CACI is seeking a Journeyman Business Analyst for the Global Mission Operations Support (GMOS) contract supporting the Department of State. The role supports national security through advanced IT solutions and contributes to modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. The Business Analyst works with portfolio teams and other stakeholders to support agile delivery, reporting, performance management, service portfolio maintenance, and technical analysis.

Requirements

• Bachelor's degree and 4 years of experience in a related field; equivalencies are considered.
• Active Top Secret clearance.
• Experience with Agile methodologies such as Scrum, SAFe, or Kanban, portfolio management practices, and agile metrics analysis.
• Experience developing status reports, dashboards, and executive-level documentation for IT portfolios and programs.
• Proficiency with agile project management tools such as Jira and Confluence, and IT Service Management platforms such as ServiceNow.
• Excellent stakeholder management and communication skills, including the ability to translate complex technical concepts into business-focused deliverables.

Nice To Haves

• Experience supporting federal agencies, especially the Department of State.
• Professional certification such as CBAP, PMI-PBA, SAFe Program Consultant (SPC), or Certified Scrum Professional (CSP).
• Experience with data visualization tools such as Tableau or Power BI, DevOps practices, CI/CD pipelines, and cloud infrastructure such as AWS or Azure.
• Knowledge of Federal IT investment management processes and Earned Value Management (EVM), and experience supporting agile transformation initiatives.

Responsibilities

• Develop monthly contract status reports for portfolio teams, tracking epic progress, feature delivery milestones, action items, and risk mitigation activities.
• Prepare weekly activity and project status reports covering sprint outcomes, backlog refinement, release priorities, and team capacity planning.
• Document portfolio team travel activities in trip reports, including sprint planning sessions, stakeholder engagements, and knowledge gained.
• Develop and maintain portfolio dashboards with agile metrics such as sprint progress, release burn-up charts, team velocity trends, and dependency tracking.
• Develop quarterly spend plans projecting 12-month resource capacity across sprints and releases, including labor category allocation and budget variance analysis.
• Collaborate with cross-functional portfolio teams on operational readiness checklists for product releases, documenting acceptance testing results and transition requirements.
• Develop performance management plans identifying service-level objectives (SLOs) and retrospective-driven improvement initiatives.
• Maintain and optimize the enterprise service portfolio and catalog for agile products in ServiceNow, including product roadmaps and release schedules.
• Provide technical analysis of infrastructure architecture, including technical debt impact assessments and cloud migration feasibility studies.
• Analyze portfolio teams’ complex requirements for engineering services, including user story technical specifications, infrastructure capacity planning, and CI/CD pipeline support.

Benefits

• Unique flexible time off benefit.
• Learning resources and learning and development opportunities.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Competitive compensation and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level