Business Analyst (Journeyman)

CACI International • Ashburn, VA

5d • $86,600 - $181,800

About The Position

CACI is seeking a Journeyman Business Analyst for the Global Mission Operations Support (GMOS) contract supporting the Department of State. The role supports national security through IT solutions and contributes to the modernization and maintenance of applications and infrastructure using an integrated IT Service Management approach. The position collaborates with portfolio teams and stakeholders to support agile delivery, portfolio operations, and engineering services.

Requirements

• Bachelor’s degree and four years of experience in related fields, such as business analysis, systems analysis, IT project management, agile portfolio management, or IT service delivery; equivalencies are considered.
• Active Secret clearance.
• Experience with Agile methodologies such as Scrum, SAFe, or Kanban, portfolio management practices, and agile metrics analysis.
• Experience developing status reports, dashboards, and executive-level documentation for IT portfolios and programs.
• Experience with agile project management tools such as Jira and Confluence, and IT Service Management platforms such as ServiceNow.
• Excellent stakeholder management and communication skills, including the ability to translate complex technical concepts into business-focused deliverables.

Nice To Haves

• Prior experience supporting federal agencies, especially the Department of State.
• Professional certification such as Certified Business Analysis Professional (CBAP), PMI-PBA, SAFe Program Consultant (SPC), or Certified Scrum Professional (CSP).
• Experience with data visualization tools such as Tableau or Power BI, DevOps practices, CI/CD pipelines, and cloud infrastructure such as AWS or Azure.
• Knowledge of Federal IT investment management processes and Earned Value Management (EVM), and experience supporting agile transformation initiatives.

Responsibilities

• Develop monthly contract status reports for portfolio teams, tracking epic progress, feature delivery milestones, action items, and risk mitigation activities.
• Prepare weekly activity and project status reports summarizing sprint outcomes, backlog refinement, release priorities, and team capacity planning.
• Prepare trip reports documenting portfolio team travel activities, sprint planning sessions, stakeholder engagements, and actionable knowledge gained.
• Develop and maintain portfolio dashboards with agile metrics, including sprint progress, release burn-up charts, team velocity trends, and dependency tracking.
• Develop quarterly spend plans projecting 12-month resource capacity across sprints and releases, including labor category allocation and budget variance analysis.
• Collaborate with cross-functional portfolio teams to complete operational readiness checklists for product releases, documenting acceptance testing results and transition requirements.
• Develop performance management plans identifying service-level objectives (SLOs) and implementing retrospective-driven improvement initiatives.
• Maintain and optimize the enterprise service portfolio and catalog for agile products in ServiceNow, ensuring accurate product roadmaps and release schedules.
• Analyze infrastructure architecture for portfolio teams, including technical debt reduction impacts and cloud migration feasibility.
• Analyze portfolio teams’ requirements for engineering services, including user story technical specifications, infrastructure capacity planning, and CI/CD pipeline support.

Benefits

• Flexible time off benefit.
• Learning resources.
• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level