Business Analyst

Info Image•Coppell, TX

4d•Onsite

About The Position

The Business Analyst is responsible for the technical analysis, training, and feasibility assessments associated with new document applications and implementation processes for InfoIMAGE clients.

Requirements

Bachelor’s Degree required (programming or computer science fields preferred)
Must have basic consumer banking product and service knowledge
2-3 years of overall software related technical analysis experience
2-3 years of hands-on solid experience with data analysis, mapping and transformation
2-3 years of experience with analysis on web based application (B2B and B2C)
2-3 years of regulated industry (financial services or healthcare experience preferred)
Solid understanding of document management and various business document correspondence
Innovative yet practical in devising custom solutions or new features applicable to client demand
Ability to work with various functional organizations such as Implementation Specialists, QA Department, Sales, Operations, and Information Systems Department.
Ability to handle multiple projects and work-streams simultaneously
Solid understanding of database, SQL and XML
Speak excellent English and communicate information in a clear, concise manner
Excellent verbal, written and interpersonal skills
Must communicate information in a clear and concise manner
Excellent organizational and analytical skills
Ability to plan, organize, and prioritize multiple projects independently to meet deadlines and complete tasks in an accurate manner

Nice To Haves

Has some scripting or programming experience is a plus but not required.

Responsibilities

Works alongside designated Implementation Specialists; implements new projects and applications for clients
Gathers job specifications and business rules, and technical deliverables through direct client interfacing to assist with implementation responsibilities
Translate client business requirements to technical documentation for the Software Engineers to implement.
Manages the overall technical analysis for all client application setups
Performs data analysis; reviews files and mapping fields between available data, document templates and Statement of Work.
Maps all feature-level requirements to existing products and identifies clients’ customization needs; documents all customizations to the Statement of Work documents; creates preliminary mock-ups used to guide product coding and development
Works with the Sales and Account Management Departments in pre-sales or early contract phases; outlines the scope of projects and determine the feasibility for preliminary analysis if required
Initiates and facilitates feasibility meetings; reviews and documents assessments with internal departments for prospective clients and/or existing client requests
Trains internal departments on new product offerings
Presents various product offerings, services, and feature options at a granular detail to internal staff and existing clients, familiarizing them with product offerings and capabilities
Documents and maintains current Implementation Department resources including: client core system listings, corresponding data formats, sample statement designs and mockups, product specifications, client requirements, customization requests, and pre-implementation client questionnaires