Business Analyst

Dow Jones & Company•New York City, NY

15d•$65,000 - $75,000•Hybrid

About The Position

Position Summary As a member of the Global Business Operations Team, the Business Analyst supports turning business questions into clear insights, reliable data, and practical improvements to day-to-day operations. You’ll work within a small, globally distributed team of analysts, collaborating to share best practices, align on standards, and support teams across regions. This is a hands-on, entry-level role with a mix of structured work and ad hoc requests. You’ll assist in building Salesforce dashboards, creating reporting in Excel and Google Sheets, and helping monitor data quality and system usage. You’ll also support ongoing projects and gain exposure to new tools and systems, including emerging AI capabilities. This role is ideal for someone early in their career who is curious, detail-oriented, and interested in developing technical and analytical skills. You should be comfortable working with data, eager to learn new tools, and confident communicating with team members when clarifying requirements or sharing findings.

Requirements

Willingness to work in our Midtown Manhattan office 3 days a week
0–2 years of experience (internships or academic projects in business analysis, data analysis, or similar fields are welcome)
Bachelor’s degree in Business, Economics, Information Systems, or a related field preferred
Familiarity with Salesforce, or a willingness to learn quickly
Working knowledge of Excel and/or Google Sheets (e.g., pivot tables, basic formulas, data organization)
Comfortable working with data and learning how to interpret and present it clearly
Strong problem-solving mindset with a willingness to ask questions and learn new tools
Good organizational and time management skills; able to handle multiple tasks with direction
Clear and professional communication skills, both written and verbal
Curious and eager to learn, especially when working with new tools or unfamiliar problems
Detail-oriented, with a focus on accuracy and quality of work
Collaborative and open to feedback, with a team-first mindset

Nice To Haves

Exposure to data visualization tools (e.g., Tableau) through coursework or internships
Experience working on team projects involving data analysis or reporting
Interest in emerging technologies, including AI tools and automation

Responsibilities

Support the creation and maintenance of Salesforce reports and dashboards based on stakeholder needs
Assist in building “dashboard-style” reporting in Excel and Google Sheets, including combining and organizing data from multiple sources
Help monitor Salesforce usage to identify data quality issues and support teams in improving accuracy and consistency
Perform basic Salesforce tasks such as data entry, record updates, and supporting ongoing operational workflows
Contribute to process improvement initiatives by gathering data, documenting workflows, and supporting implementation efforts
Assist in preparing presentations and slide decks by organizing data, creating visuals, and summarizing key insights
Support testing and evaluation of new tools and systems (including AI add-ons), documenting findings and helping with rollout efforts
Manage multiple tasks and requests with guidance, prioritizing effectively and communicating timelines clearly
Collaborate with cross-functional stakeholders to gather requirements and provide updates on work progress

Benefits

We’re committed to offering competitive and flexible compensation to attract top talent.
For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.
For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

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