Business Analyst - Aftermarket Solution

Circor Careers • Monroe, NC

1d

About The Position

The Business Analyst serves as the conduit between internal and external customers and the software development team, gathering and translating customer business needs into application and operational requirements. The role supports aftermarket solutions by developing analytical models for customer coverage, service eligibility, and revenue opportunities, and by analyzing market trends, customer needs, historical data, and internal margin and revenue targets to recommend pricing, product costing, and market strategies.

The analyst evaluates how ERP systems and other information systems can support business practices, participates in analysis of interfaces to ERP and integrated systems, and supports queries and reports for operating needs. The role involves coordinating multiple initiatives, resolving issues through analysis and problem-solving, and providing updates at daily and weekly meetings.

Requirements

• Experience with an IFS v7 or higher ERP system and associated business processes.
• Demonstrated aptitude for analytics.
• Ability to manage large volumes of transactional data and identify trends down to the part-number level using statistical and analytical tools.
• Ability to manage multiple priorities independently and as a team player.
• Independent problem-solving ability, including creatively translating business requirements into technical solutions.
• Ability to communicate complex ideas effectively.
• Strong proficiency with data analysis and visualization tools such as Excel and Power BI.
• Experience working with CRM systems such as Dynamics 365 or Salesforce.
• Understanding of database management systems.
• Creative problem-solving skills, including innovation and process re-engineering.
• Interpersonal skills to establish confidence and rapport and foster cooperative relationships with clients and coworkers.
• Ability to remain friendly, empathetic, and professional under stressful circumstances and tight timelines.
• Strong skills in the Microsoft Office Suite.
• Project management skills.
• Must be a U.S. citizen.
• At least 2 years of experience in an analytical reporting role.

Nice To Haves

• Analytical reporting experience in a manufacturing environment.
• A four-year degree in business administration or a related field.

Responsibilities

• Communicate and collaborate with internal and external customers to analyze information needs and functional requirements.
• Deliver requirements artifacts as needed, including functional requirements, business requirements documents, use cases, GUI designs, screen designs, and interface designs.
• Engage successfully in multiple initiatives simultaneously.
• Translate customer business needs into application and operational requirements.
• Develop and maintain analytical models supporting customer coverage, service eligibility, and revenue opportunities.
• Analyze market trends, customer needs, historical data, and internal margin and revenue targets to recommend pricing, product costing, and market strategies.
• Determine how ERP systems can best support business practices and participate in analysis of interfaces to ERP and other integrated systems.
• Build knowledge of other information systems and communicate their capabilities in the context of the business.
• Support queries and reports to address operating needs.
• Identify, communicate, and resolve issues using communication, analytical, and problem-solving skills.
• Provide updates at daily and weekly meetings and report on activities and priorities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed