Business Analyst (Hybrid)

Kardium Inc.•Burnaby, BC

1d•CA$100,000 - CA$125,000•Hybrid

About The Position

Kardium is seeking a collaborative and delivery-oriented Business Analyst to support the continued evolution of its enterprise systems, operational processes, and cross-functional business capabilities within a rapidly scaling medical device organization. This role will bridge business operations and technology by facilitating requirements gathering, supporting solution design, coordinating testing activities, and enabling successful deployment of enterprise capabilities across ERP, MES, Quality, and bespoke operational systems. This is a hybrid role located in Burnaby, BC.

Requirements

7+ years experience as a Business Analyst supporting ERP, Manufacturing, Supply Chain, Finance, Quality, CRM, MES, or enterprise application initiatives
Familiarity with manufacturing, warehouse operations, regulated business processes, or operational environments
Experience working with Agile methodologies and tools such as Azure DevOps
Strong analytical, documentation, facilitation, communication, and SME management skills
Ability to manage multiple priorities within a fast-paced delivery environment

Nice To Haves

Experience with Dynamics 365 F&SCM or similar enterprise ERP platforms is an asset
Experience supporting regulated manufacturing, medical device, biotechnology, or pharmaceutical environments is considered an asset
Familiarity with validation processes, traceability, SOX controls, FDA, ISO 13485, or 21 CFR Part 11 is considered an asset
Experience with D365 Customer Engagement (CE) modules for Field Services and CRM is considered an asset

Responsibilities

Facilitate workshops and design working sessions with business stakeholders and SMEs to gather and refine requirements
Author and maintain user stories, business requirements, process maps, functional designs, workflows, and system documentation
Support backlog grooming, refinement, prioritization, tracking, and execution coordination within Azure DevOps (ADO)
Collaborate with internal teams cross-functionally and stakeholders across Quality, Manufacturing, Supply Chain, Finance, Regulatory, Commercialization, Operations, and IT to help define, document, and deliver scalable business and system solutions across Kardium’s enterprise application landscape.
Support design, testing, and deployment activities related to Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) and related enterprise applications
Coordinate and support User Acceptance Testing (UAT), defect management, traceability, validation support, and business sign-off activities
Assist with process harmonization and continuous improvement initiatives across enterprise applications and operational business processes
Support reporting, issue escalation, and cross-functional coordination with internal teams and external partners
Develop training materials and support end-users with operational readiness activities
Assist in maintaining execution transparency, delivery momentum, and alignment across stakeholders

Benefits

5% Retirement Savings Plan contribution
Stock option plan
Comprehensive medical & dental coverage (effective Day 1, no waiting period)
Flexible work environment for daily working hours
3 personal days per year
Support for overall well-being (and dependents)
Top up for maternity leave, adoptive leave, and parental leave for non-birthing parents
Benefit coverage for fertility drug treatment
Career progression and learning support
Professional membership support