Business Analyst

Ampcus Inc.•White Plains, NY

14h•Onsite

About The Position

Ampcus Inc. is seeking a motivated Business Analyst to support the Common App program and AI use cases. This role involves assessing, procuring, and modernizing enterprise application components, including upgrading end-of-life technologies and acquiring new capabilities. Additionally, the position will contribute to the expansion of AI Center of Excellence initiatives, focusing on the responsible integration of AI into organizational functions. The Business Analyst will be instrumental in defining AI requirements, assessing risks, defining success metrics, and planning for human-in-the-loop designs and change management.

Requirements

Demonstrated experience as a business analyst in software implementations or deployments.
Proficient in programming languages such as Java, C /C++, and Oracle database.
Expertise in Excel including macros.
A deep understanding of technical concepts, principles, and terminology.
Knowledge and expertise in AI usage in Business analysis.
Extensive experience in data profiling, analysis, and querying.
Experience working on data integration projects.
Extensive experience in developing detailed functional and technical requirements.
Knowledge of data science concepts, data products and extensive experience in gathering data requirements.
Experience working within the Agile framework and employing DevOps (Azure DevOps preferred).
Excellent analytical, critical thinking, and problem-solving abilities.
Familiar with automated testing tools.
Ability to work effectively in a team environment with both employees and consultants.
Strong communication skills across various levels of technical and business teams.
Proven management and organizational skills.
Strong adaptability and capacity to work in fast-paced environments.
BS in Computer Science, Information Systems, or a related field from an accredited institution, or equivalent experience.
10 years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.
Programming experience.

Nice To Haves

IIBA Entry Certificate in Business Analysis (ECBA)
IIBA Certification of Competency in Business Analysis (CCBA)
IIBA Certified Business Analysis Professional (CBAP)
IIBA Agile Analysis Certification (AAC)
IQBBA Certified Foundation Level Business Analyst (CFLBA)
IREB Certified Professional for Requirements Engineering (CPRE)
PMI-Professional in Business Analysis (PBA) Certification
Certifications in Agile, DevOps, or programming languages, Data Management are a plus.

Responsibilities

Facilitate sessions with stakeholders to gather business, functional, and non-functional requirements.
Document requirements as BRDs, user stories, use cases, and acceptance criteria.
Maintain a requirements traceability matrix across all delivery phases.
Validate requirements with stakeholders and vendors for clarity and alignment.
Support ongoing refinement, prioritization, and requirements change control.
Identify process gaps, pain points, and improvement opportunities.
Design future-state (TO-BE) processes aligned with policies and operational goals.
Create process maps, swim lanes, and related models for stakeholder communication.
Collaborate with Client teams and vendors to ensure feasible, compliant designs.
Leverage AI for requirements definition, and provide expertise in guiding Client teams on using AI for business analysis.
Identify potential risks such as bias, regulatory implications, privacy issues, and ethical concerns.
Define AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
Determine the level of transparency needed for users, auditors, or regulators for model explainability.
Map when humans should review, override, or monitor AI outputs.
Assess training needs, user adoption challenges, and operational transition planning for change management.
Design acceptance criteria specific to AI outputs, edge cases, and model behavior scenarios for UAT.
Identify how to track model drift, data quality, and continuous performance over time for post-deployment monitoring.
Identify impacted stakeholders and assess needs and change impacts.
Support business readiness and cutover planning.
Maintain and refine requirements and user stories in Azure DevOps.
Ensure items have clear acceptance criteria and prioritization.
Support sprint planning, refinement, and reviews.
Track BA artifacts and align with testing and defect management.
Coordinate with teams to keep documentation current.
Develop and maintain BRDs, functional specs, process maps, and procedure documents.
Provide input for training materials and job aids.
Conduct or support stakeholder walkthroughs of new processes and capabilities.