Business Analyst
About The Position
This role involves collaborating with stakeholders across various departments including Transportation, Operations Planning, Finance, Distribution, and IT to gather requirements and support the development, testing, and implementation of system solutions. The Business Analyst will apply supply chain expertise to ensure that delivered processes and system solutions meet business needs and are sustainable for front-line operational teams. A key aspect of the role is developing a strong understanding of system enhancements delivered through the TMS optimization program. The position also supports testing by confirming system configuration performance against documented requirements and user acceptance criteria, and manages assigned activities in line with enhancement timelines and detailed design. Additionally, the role leads implementation activities with impacted stakeholders, providing updates, responding to inquiries, and supporting training delivery. The Business Analyst will also create and enhance training materials, perform data and process analysis to inform insights, and support business decision-making.
Requirements
- Self-motivated problem-solver who can adjust and re-prioritize to adapt to fluctuating demands.
- Ability to manage ambiguity and adapt to evolving priorities in a fast paced, operational environment.
- Strong interpersonal, communication, and presentation abilities.
- Results oriented with attention to detail and accuracy, and a proven track record of delivering against strict deadlines.
- Some foundational skills in SQL development and enhancements, with solid business and technical acumen.
- Outcome focused, critical thinker who is confident working in different systems with large amounts of information.
- Positive and collaborative team player, comfortable making objective decisions as part of a larger team, as well as independently.
Nice To Haves
- Experience creating and delivering training content is an asset.
- 3 to 5 years in a logistics or supply chain related capacity is preferred.
- Bachelor’s degree or equivalent experience in Business, Industrial Engineering, or Supply Chain Management is preferred.
Responsibilities
- Collaborate with stakeholders across Transportation, Operations Planning, Finance, Distribution, and IT to gather requirements and support development, testing, and successful implementation.
- Apply supply chain expertise to ensure delivered processes and system solutions meet business needs and remain sustainable for front-line operational teams.
- Develop a strong understanding of the system enhancements delivered through the TMS optimization program.
- Support testing by using documented requirements and user acceptance criteria to confirm system configuration performs as expected.
- Manage assigned activities in line with enhancement timelines and the agreed-upon detailed design.
- Lead implementation activities with impacted stakeholders by providing updates, responding to inquiries, and supporting training delivery (formal and informal).
- Create and enhance training materials to help end users understand and adopt new processes and technology solutions.
- Perform data and process analysis to inform insights and support business decision-making.
Benefits
- Comprehensive benefits and retirement programs
- Performance incentives
- Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities
- Product discounts
- Store discounts
- Supported learning through our Triangle Learning Academy
- Canadian Tire Profit Sharing
- Retirement and savings programs for eligible employees
- Mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
- Total well-being
- Mental health tools and resources for all employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
