Business Analyst

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

3d•Onsite

About The Position

Under the direction of the Director of I.T., the incumbent ensures that business systems are properly installed and operated to handle current and future business operations in an efficient and cost-effective manner. Recommends solutions or improvements to company processes. Primary responsibility is to support the property end users in the use of their applications.

Requirements

High school diploma or equivalent required with some college education preferred.
Minimum of Two (2) to three (3) years of experience in the field is required.
Proficiency with PC Microsoft Word, Excel and Access preferred.
The candidate must possess knowledge of the systems for which they are responsible i.e. Infogenesis, Infinium and MMS.
Well-developed written and verbal communication skills, as well as excellent interpersonal skills are required.
The ability to work flexible schedules, including nights, weekends and holidays as necessary is also required.
Team member must be able to handle pressure and balance multiple tasks and projects with varying deadlines.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Responsibilities

Interact with departments to determine scope and definition of new application functionality or application change requirements.
Analyze requirements of and define enhancements to existing business applications.
Participate in new application implementations as assigned by the project team.
Perform testing to ensure that systems perform accurately and as expected.
Document system issues, solutions, implementation, and operation.
Assist in training and supporting system users.
Travel (with personal vehicle and/or other transportation methods) among off-site locations may be required.
Responsible for contributing to a positive work environment through cooperative and professional interactions with co-workers, guests, and vendors.
Perform other duties as assigned.