Business Analyst

Bertelsmann-Jobs • Shepherdsville, KY

6d

About The Position

The Business Analyst supports financial, operational, and customer reporting for distribution and transportation activities. The role creates and reviews invoice billing, prepares accrual files for month-end close, analyzes material purchases and usage, and delivers recurring, month-end, KPI, SLA, and ad hoc reports. It extracts, transforms, validates, and reconciles data from SAP, Power BI, SharePoint, and other operational systems, while maintaining reporting tools, dashboards, trackers, and source files.

The position documents KPI definitions, calculations, data sources, reporting requirements, and current- and future-state processes. It supports FTZ reporting and analytics, investigates reporting variances, interprets operational data, and recommends improvements to distribution and supply chain processes. The Business Analyst collaborates with Operations, Service Delivery, IT, customers, auditors, and other stakeholders to develop reporting solutions and actionable insights. It also supports process optimization, automation and AI-enabled workflows, assigned projects, and other duties that contribute to a safe, efficient, and goal-oriented work environment.

Requirements

• Strong analytical, reasoning, and problem-solving skills.
• Supply chain or logistics background.
• Very good to excellent Microsoft Excel skills.
• Strong understanding of end-to-end data flows, including system inputs, outputs, and dependencies that affect operational reporting and analysis.
• Excellent verbal and written communication skills.
• Ability to work independently with limited supervision.
• Strong organizational and planning skills, including prioritizing work, managing multiple tasks, setting goals, enforcing deadlines, and reassessing priorities as business needs change.
• Ability to present information effectively and respond to questions from managers, customers, and internal and external stakeholders.
• Ability to create and maintain accurate, detailed records.
• Strong critical and analytical thinking, organization, attention to detail, and ability to meet deadlines.
• Continuous improvement mindset and contribution to process optimization initiatives.
• Bachelor’s degree in business, supply chain, analytics, data science, accounting, finance, or a similar field, or relevant experience.
• At least two years of working experience in a Business Analyst, Consultant, Business Development, or Project Development role.
• Ability to support a flexible schedule, including occasional after-hours availability based on changing business needs, with or without advance notice.

Nice To Haves

• SAP experience preferred.

Responsibilities

• Support invoice billing creation and review for distribution and transportation activities.
• Create internal and external accrual files for financial month-end close activities.
• Review material purchases, usage, and operational consumption trends monthly and quarterly to support reporting, billing validation, and safety stock levels.
• Plan, compile, and deliver recurring and month-end reports for business needs, financial close activities, and leadership decision-making.
• Compile, measure, and track client-specific KPIs and SLAs.
• Extract, cleanse, transform, validate, and reconcile data from SAP, Power BI, SharePoint, and other operational systems.
• Maintain reporting tools, dashboards, trackers, and source files used for operational, KPI, invoicing, and customer reporting.
• Document KPI definitions, calculations, data sources, and reporting requirements; validate KPI outputs and investigate reporting variances.
• Support FTZ-related reporting and analytics, including inbound, outbound, appointment, documentation timeliness, and SLA performance metrics.
• Interpret operational data and recommend improvements to distribution and supply chain processes.
• Build timely ad hoc reports to help leadership identify trends and support decision-making.
• Collaborate with Operations, Service Delivery, IT, and customer stakeholders to translate business requirements into reporting solutions and actionable insights.
• Assist internal and external auditors and internal stakeholders with inquiries specific to the client program.
• Identify and support opportunities to incorporate automation and AI-enabled workflows to improve account process efficiency.
• Develop a strong understanding of business processes and systems to support continuous improvement and recommend best practices.
• Document current-state and future-state processes.
• Complete assigned projects, reporting activities, and analysis requests in alignment with management priorities.
• Perform additional duties as assigned to support an efficient, safe, clean, and goal-oriented work environment.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level