Business Analyst (EDI & Flex Systems)
Marsh McLennan•Charlotte, NC
•Hybrid
About The Position
Marsh McLennan Agency (MMA) is seeking a Business Analyst to join their Flex Benefits Team. This role will manage an assigned area of responsibility overseeing Flexible Benefits initiatives for insurance programs, products, services, and related benefits. The company prides itself on an award-winning, inclusive, Top Workplace culture driven by extraordinary people delivering purposeful work and meaningful impact.
Requirements
- Bachelor’s degree in Business, IT, Finance, or related field (or equivalent experience)
- 3–5+ years of Business Analyst experience
- Hands-on experience with EDI systems and transaction sets
- Experience with Flex (Fiserv Premier / Flex core banking platform)
- Strong understanding of data mapping, file formats (X12, XML, flat files)
- Experience with requirements gathering, documentation, and process modeling
- Ability to troubleshoot data and system issues independently
- Strong communication and stakeholder management skills
Nice To Haves
- Experience in financial services, banking, or lending environments
- Knowledge of SQL, reporting tools, or data analysis platforms
- Familiarity with integration tools or middleware platforms
- Experience working in Agile or hybrid project environments
- Understanding of compliance and regulatory requirements related to data exchange
Responsibilities
- Gather, analyze, and document business requirements for EDI transactions and Flex system enhancements
- Act as liaison between business units, IT teams, vendors, and external partners
- Analyze and troubleshoot EDI transactions
- Support configuration, maintenance, and optimization of Flex core system
- Create detailed functional specifications, process flows, and data mapping documents
- Monitor data integrity between internal systems and external partners
- Identify opportunities for process automation and efficiency improvements
- Assist in system testing (UAT), validation, and issue resolution
- Ensure compliance with industry standards and data exchange protocols
- Produce reporting and insights to support operational decision-making
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
- Health and welfare benefits
- 401K savings and other retirement programs
- Employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
