Business Analyst (EDI & Flex Systems)
Marsh McLennan•Charlotte, NC
•$41,200 - $76,800•Hybrid
About The Position
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). As our Business Analyst on the Flex Benefits Team, you’ll manage assigned area of responsibility overseeing Flexible Benefits initiatives for insurance programs, products, services and related benefits.
Requirements
- Bachelor’s degree in Business, IT, Finance, or related field (or equivalent experience)
- 3–5+ years of Business Analyst experience
- Hands-on experience with EDI systems and transaction sets
- Experience with Flex (Fiserv Premier / Flex core banking platform)
- Strong understanding of data mapping, file formats (X12, XML, flat files)
- Experience with requirements gathering, documentation, and process modeling
- Ability to troubleshoot data and system issues independently
- Strong communication and stakeholder management skills
Nice To Haves
- Experience in financial services, banking, or lending environments
- Knowledge of SQL, reporting tools, or data analysis platforms
- Familiarity with integration tools or middleware platforms
- Experience working in Agile or hybrid project environments
- Understanding of compliance and regulatory requirements related to data exchange
Responsibilities
- Gather, analyze, and document business requirements for EDI transactions and Flex system enhancements
- Act as liaison between business units, IT teams, vendors, and external partners
- Analyze and troubleshoot EDI transactions
- Support configuration, maintenance, and optimization of Flex core system
- Create detailed functional specifications, process flows, and data mapping documents
- Monitor data integrity between internal systems and external partners
- Identify opportunities for process automation and efficiency improvements
- Assist in system testing (UAT), validation, and issue resolution
- Ensure compliance with industry standards and data exchange protocols
- Produce reporting and insights to support operational decision-making
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
- health and welfare benefits
- tuition assistance
- 401K savings and other retirement programs
- employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
