Business Analyst

PowerPlan • Atlanta, GA

6d • Hybrid

About The Position

A PowerPlan Professional Services Analyst works on a team of 2–8 people to configure and customize PowerPlan software for utility customers’ accounting needs and business processes. Analysts study design documents and help build solutions by writing SQL scripts, assisting with interface configuration, converting and translating data, and testing the solution against client outcomes. First-year Analysts focus on quickly learning PowerPlan functionality and the tools and processes used to configure it. Projects may last from three months to two years. Analysts typically work on one project at a time until they demonstrate the ability to manage multiple projects. Travel to client sites may be required up to 50% of the time.

The role includes a comprehensive four-week training program covering PowerPlan’s platform, applications, functionality, data structure, relevant tools, and utility accounting basics. Analysts apply that learning to mock builds and project work, develop familiarity with public utility accounting, and learn to configure software according to design documents agreed upon by the Solution Architect and client. They collaborate with Testing Services and support client users by diagnosing and resolving issues found during testing. Approximately 75% of an Analyst’s time is spent helping configure the build.

Project work may include new client implementations, software and database upgrades, expert services assignments such as ERP transformations or mergers and acquisitions, and internal initiatives. Analysts troubleshoot assigned work, conduct unit testing, report progress and risks to the Project Manager, and participate in client design meetings. The role is hybrid, combining work at the corporate office with work from home; onsite attendance may be required for scheduled office days, team or client meetings, and special events.

Requirements

• Maintain a 79% utilization rate.
• Learn quickly, adapt, and master new skills quickly.
• Complete assigned tasks on time with minimal errors.
• Be a strong team player and demonstrate resourcefulness, self-sufficiency, productivity, and trustworthiness.
• Be willing to investigate and self-teach using available resources and peer networks, and ask for help when challenged.
• Demonstrate strong communication skills, high emotional intelligence, and willingness to develop soft skills and consulting acumen.
• Achieve positive feedback from project managers, managers, peers, and customers.
• Demonstrate partial proficiency in multiple modules within a practice area.
• Be able to operate at a Consultant level within two years.
• Be available to travel to client sites up to 50% of the time.

Responsibilities

• Complete four weeks of training on PowerPlan’s platform, functionality, applications, data structure, tools, and utility accounting basics.
• Learn basic accounting principles and how PowerPlan software automates accounting functions through features and configuration settings.
• Review project statements of work, research client backgrounds and contacts, and prepare for initial project meetings.
• Help configure PowerPlan software according to design documents agreed upon by the Solution Architect and client.
• Write SQL scripts, assist with interface configuration, convert and translate data, and work with PowerBuilder code objects as project needs require.
• Work with the Testing Services team to identify and support appropriate testing scripts.
• Identify root causes of issues found during testing, resolve them, and submit updates for validation.
• Troubleshoot assigned tasks and conduct unit testing to confirm completed configuration meets the designed solution.
• Provide the Project Manager with accurate status updates, task timeline estimates, and information about potential project obstacles.
• Participate in client design meetings, developing an understanding of project objectives, current processes, and data requirements.
• Use internal tools and resources to research questions and perform due diligence before seeking assistance from senior team members.
• Contribute to project work such as new implementations, upgrades, expert services assignments, and internal initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed