Business Analyst

MICROLUMEN INC•Oldsmar, FL

3d•Onsite

About The Position

This position requires current authorization to work in the United States. We are not currently offering visa sponsorship for this role. The Business Analyst will serve as a subject matter expert on MicroLumen’s ERP system and act as a project resource and ERP consultant to other departments. They will translate business needs into technical requirements, provide training and support for the ERP system, and prepare technical documentation. The role also involves assisting with inventory adjustments, providing input into cost estimations and project plans, developing IT processes and procedures, and assisting with IT compliance audits and QA/User Acceptance Testing.

Requirements

Must exhibit effective team leadership – constructively motivate others, resolve conflicts, build trust, foster cooperation, and communicate clearly.
Must have excellent negotiating and communication skills; ability to openly acknowledge, listen to, and accept others’ ideas and solutions.
Able to solve complex problems, think critically and exercise good judgment.
Able to plan and execute projects - set objectives and goals; break down work into process steps; develop schedules and task assignments; anticipate and adjust for problems and roadblocks; measure performance against goals and evaluate results.
Ability to prioritize workload and work independently.
Must be self-motivated and willing to learn.
Must be able to read, write, speak, and understand the English language proficiently to ensure compliance with our ISO 13485 procedures.
Consistently demonstrate and hold team members accountable to The Roberds’ Way values.
Effectively manage projects to completion.
Gather and analyze business and technical requirements.
Intermediate proficiency (or above) with Crystal Reports.

Nice To Haves

Lean Six Sigma Green Belt or Black Belt certification
APICS Certified in Planning and Inventory (CPIM) certification or additional related certifications.
Project management experience
Previous experience with process improvement and process development
Understanding of Management Information Systems and analysis concepts
Previous experience with ERP systems

Responsibilities

Serve as a subject matter expert on MicroLumen’s ERP system.
Act as a project resource and serve as an ERP consultant to other departments in support of their projects and initiatives, ensuring proposed solutions align with ERP system capabilities.
Translate business needs into clear technical requirements for the IT team, which may include the creation of detailed user specification requirements.
Provide training and technical support for MicroLumen’s ERP system and its adjacent systems.
Prepare and maintain technical documentation including flow charts, models, procedures, user guides, scorecards, and reports (Crystal Reports) to assist with the ongoing operation, maintenance and improvement of technology solutions, and internal IT processes.
Work with IT management and other IT staff to develop, document and maintain IT processes and internal knowledgebase.
Assist with daily inventory adjustment requests and with execution of year-end annual inventory counts.
Provide input into cost estimations and project plans.
Develop and document IT processes and procedures to comply with business, regulatory, or industry standards.
Perform and complete work in accordance with established KPI’s, policies and procedures.
Assist and provide input in IT compliance audits.
Assist in QA and User Acceptance Testing of internal systems and software.