About The Position

The Business Analyst supports the strategy, development, and ongoing evolution of LINK, GlobalLink’s client platform. Working across Product, Technology, User Experience, and Markets, the role translates client and business needs into clear requirements and helps drive delivery from discovery through release and adoption. The position is hybrid, balancing work from home and the office according to role requirements and individual needs. The role is part of State Street Markets, which provides trading and lending solutions to institutional investors. The Business Analyst helps deliver GlobalLink electronic trading capabilities that support transparency, trading efficiency, and execution. The role also supports the company’s professional standards and Risk Excellence culture, operating within established policies, controls, delegation authorities, and escalation procedures.

Requirements

  • Bachelor’s degree required.
  • At least 7 years of experience in business analysis, product management, product development, or implementation within financial services or financial technology.
  • Experience translating complex business and client workflows into scalable technology solutions and working with engineering teams through the product lifecycle.
  • Strong ownership, analytical problem-solving, and attention to detail.
  • Client-focused product mindset and ability to simplify complex workflows.
  • Excellent organization, prioritization, and execution across multiple workstreams.
  • Strong written and verbal communication, with the ability to influence across a matrixed organization.
  • Technology fluency and comfort operating with ambiguity and imperfect information.
  • Working knowledge of JIRA, Confluence, and Microsoft 365.

Nice To Haves

  • An advanced degree.
  • Knowledge of digital platforms, APIs, application integration, or interoperability concepts.
  • Experience with institutional financial services, electronic trading, or Markets.

Responsibilities

  • Partner with product leadership, business stakeholders, and clients to define use cases, workflows, and product requirements.
  • Translate complex needs into user stories, acceptance criteria, process flows, and functional specifications.
  • Work with Product, UX, Engineering, and QA to take capabilities from concept through design, testing, and production release.
  • Support prioritization of the LINK roadmap and backlog based on client value, strategic priorities, dependencies, and risk.
  • Drive clarity on scope, ownership, milestones, dependencies, and delivery risks; escalate issues when needed.
  • Support consistent client workflows and interoperability across the GlobalLink ecosystem, including application integrations and APIs.
  • Engage users and client-facing teams to validate solutions, gather feedback, and improve adoption and usability.
  • Maintain concise product, release, and decision documentation and provide clear management updates.
  • Coordinate across Product, Technology, Operations, Sales, Legal, Compliance, Risk, and other stakeholders.
  • Demonstrate individual accountability, maintain professional conduct, support the Risk Excellence culture, and operate within established policies, controls, delegation authorities, and escalation procedures.

Benefits

  • 401(k) retirement savings plan with company match.
  • Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverages.
  • Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions and sales incentive plan terms.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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