Business Analyst, LINK, Assistant Vice President, Hybrid

State Street•Boston, MA
•$80,000 - $140,000•Hybrid

About The Position

The Business Analyst supports the strategy, development, and ongoing evolution of LINK, GlobalLink’s client platform. Working across Product, Technology, User Experience, and Markets, the role translates client and business needs into clear requirements and helps drive delivery from discovery through release and adoption. The position partners with product leadership, business stakeholders, and clients to define use cases, workflows, and product requirements; works with Product, UX, Engineering, and QA to advance capabilities from concept through release; and supports roadmap and backlog prioritization. It also helps ensure consistent workflows and interoperability across the GlobalLink ecosystem, validates solutions with users and client-facing teams, maintains product and release documentation, and coordinates across internal stakeholder groups. The role is hybrid. Candidates need a bachelor’s degree and at least seven years of relevant experience in business analysis, product management, product development, or implementation within financial services or financial technology. Advanced degrees and experience with digital platforms, APIs, application integration, institutional financial services, electronic trading, or Markets are preferred.

Requirements

  • Bachelor’s degree required.
  • At least 7 years of experience in business analysis, product management, product development, or implementation within financial services or financial technology.
  • Experience translating complex business and client workflows into scalable technology solutions.
  • Experience working with engineering teams through the product lifecycle.
  • Strong ownership, analytical problem-solving, and attention to detail.
  • Client-focused product mindset and ability to simplify complex workflows.
  • Strong organization, prioritization, and execution across multiple workstreams.
  • Strong written and verbal communication, with the ability to influence across a matrixed organization.
  • Technology fluency and comfort operating with ambiguity and imperfect information.
  • Working knowledge of JIRA, Confluence, and Microsoft 365.
  • Ability to support the Risk Excellence culture and operate within established policies, controls, delegation authorities, and escalation procedures.

Nice To Haves

  • Advanced degree.
  • Knowledge of digital platforms, APIs, application integration, or interoperability concepts.
  • Experience with institutional financial services, electronic trading, or Markets.

Responsibilities

  • Partner with product leadership, business stakeholders, and clients to define use cases, workflows, and product requirements.
  • Translate complex needs into user stories, acceptance criteria, process flows, and functional specifications.
  • Work with Product, UX, Engineering, and QA to take capabilities from concept through design, testing, and production release.
  • Support prioritization of the LINK roadmap and backlog based on client value, strategic priorities, dependencies, and risk.
  • Drive clarity on scope, ownership, milestones, dependencies, and delivery risks, and escalate issues when needed.
  • Support consistent client workflows and interoperability across the GlobalLink ecosystem, including application integrations and APIs.
  • Engage users and client-facing teams to validate solutions, gather feedback, and improve adoption and usability.
  • Maintain concise product, release, and decision documentation and provide clear management updates.
  • Coordinate effectively across Product, Technology, Operations, Sales, Legal, Compliance, Risk, and other stakeholders.
  • Maintain individual accountability, professional conduct, and compliance with established policies, controls, delegation authorities, and escalation procedures.

Benefits

  • Retirement savings plan (401K) with company match.
  • Insurance coverage including basic life, medical, dental, vision, and long-term disability, with other optional additional coverages.
  • Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
  • Access to an Employee Assistance Program.
  • Incentive compensation, including eligibility for annual performance-based awards, with certain sales roles subject to sales incentive plans.
  • Eligibility for certain tax-advantaged savings plans.
  • Inclusive development opportunities.
  • Flexible work-life support.
  • Paid volunteer days.
  • Employee networks.
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