Business Analyst

Community Behavioral Health. • Philadelphia, PA

1d • $0 - $76,800 • Onsite

About The Position

The IT Business Analyst acts as a liaison between IT and business units across CBH. Situated in the Information Technology department, they are responsible for working with end users to fully understand the business definitions of data, including but not limited to, where the data is collected or published, the workflows involved in data collection, gathering both technical and business specifications for projects, and the technologies necessary to make it a useful resource for data consumers. The incumbent will assist in assuring that technical systems meet the company’s data needs for program planning and agency performance measures. The Business Analyst is responsible for translating requirements into specifications involving appropriate analytic reporting and technologies and advocating for the work force work-flow in the creation of new tools/solutions.

Requirements

• Bachelor’s Degree in Mathematics/Statistics, Computer/Information Science, or related field required
• Minimum of 3 years of experience in analytics
• Interest in working in behavioral health is required
• Experience in MS Office suite, including Excel
• Intermediate relational database understanding required
• Familiarity with SQL required
• Exposure to data capture technology solutions (i.e.: SharePoint, QuickBase, Formverse, etc.)
• Excellent critical thinking, analytic, evaluation and problem-solving skills required
• Ability to prepare clear, accurate and informative reports and documentation
• Excellent written and oral communication skills
• Strong interpersonal skills with a customer service orientation
• Ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts
• Solid presentation skills for both technical and non-technical audiences
• Excellent training and mentoring skills
• Ability to work independently and in a team environment
• Ability to work under tight project deadlines
• Ability to plan, schedule and organize multiple priorities and high volume of work

Nice To Haves

• Experience in behavioral health is preferred
• Experience in implementing business intelligence reporting and analytics solutions is preferred

Responsibilities

• Investigation and documentation of various work processes
• Developing model reports/ templates to support end-user self-service and to improve validity of data collected.
• Analyzing reporting requirements to determine if needed data already exists in reporting environments
• Collaborating with business stakeholders, developers, analysts, data architects, database administrators and business analysts in business units as well as both local and enterprise technology units to meet reporting needs of stakeholders
• Ensuring data quality is maintained by identifying data integration errors and working to improve data quality
• Determining ways to reuse data structures and processes to meet other reporting needs
• Providing support to data integration developers by documenting rules and procedures required to transform, process and load data into reporting solutions

Benefits

• Requires on-call and on-site off hours support during overnight hours, weekends and holidays to ensure 24/7 operations.
• Requires ability to travel, including overnight travel, as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level