Business Analyst

SkyCell AG

1d • Hybrid

About The Position

Are you passionate about collaborating with business teams and stakeholders to analyse, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact. Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions. Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide. Today, SkyCell operates at the intersection of hardware, software, data, and logistics - combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience
• 4+ years of experience in Business Analysis, Product Analysis, or a related role
• Demonstrated ability to gather, document, and translate requirements into actionable deliverables
• Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows
• Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies.
• Hands-on experience facilitating workshops, interviews, and stakeholder sessions
• Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences
• Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence).

Nice To Haves

• Experience with product ownership or product strategy is a benefit
• Knowledge of process modelling techniques (e.g., BPMN, UML).
• Ability to define KPIs and measure product or project impact is a plus
• Detail-oriented with a strong commitment to accuracy and quality
• Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage

Responsibilities

• Collaborate with business teams and stakeholders to analyse, improve, and automate company processes
• Elicit, gather, and document requirements, translating them into clear functional specifications
• Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding
• Assess the business impact of technical decisions and verify alignment with strategic goals
• Collaborate with the team and stakeholders to shape the product roadmap and prioritize features
• Provide guidance and clarification to development teams throughout the delivery lifecycle
• Support quality assurance efforts by reviewing test cases and assisting with validation
• Contribute to testing strategies for automation and non-functional requirements
• Act as a triage expert for incoming requests, bugs, and improvement opportunities
• Resolve technical issues and remove cross-functional blockers as they arise
• Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively
• Create documentation and training materials for end users to support new functionality adoption

Benefits

• Flexible working hours and work-life balance
• Opportunities for career advancement
• Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture
• Company-wide Events
• Generous Maternity & Paternity Leave
• Annual Leave & Bank Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level