Business Analyst

RTX•US-CT-REMOTE, CT
•$132,400 - $251,600•Remote

About The Position

The Business Analyst will support mission-critical applications within RTX Enterprise Services, acting as a liaison among business stakeholders, product owners, development teams, and end-users. The role helps ensure applications meet evolving business needs and align with strategic organizational objectives. The position supports internally developed software applications throughout their lifecycle, from gathering and documenting requirements to backlog refinement and process improvement. It also involves maintaining records to support ongoing application recertifications and ensuring deliverables align with Agile/Scrum methods and organizational goals. The role is designated remote, with employees working primarily offsite from home.

Requirements

  • Bachelor’s degree with a minimum of 10 years of experience, or an advanced degree with a minimum of 8 years of experience.
  • Experience working within Agile/Scrum delivery environments.
  • Experience supporting software applications throughout their lifecycle.
  • Experience gathering and documenting complex business requirements.
  • Experience facilitating discussions among technical and non-technical stakeholders.
  • U.S. citizenship is required because only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

  • Familiarity with international trade processes, import/export compliance, or customs-related business functions.
  • Experience working with distributed global teams.
  • Agile background.
  • Experience with system audits.

Responsibilities

  • Collaborate with stakeholders to gather, analyze, and document complex business requirements.
  • Facilitate discussions between technical and non-technical stakeholders to ensure alignment and understanding.
  • Support internally developed software applications throughout their lifecycle, including requirements management and process improvement.
  • Conduct backlog refinement and prioritize requirements with product owners and development teams.
  • Use requirements management, process modeling, and documentation tools to create actionable solutions.
  • Analyze business processes and recommend improvements to enhance efficiency and effectiveness.
  • Ensure deliverables align with Agile/Scrum methodologies and organizational goals.
  • Work independently while collaborating effectively in a team environment.
  • Maintain records carefully in support of the ongoing application recertification process.

Benefits

  • Parental leave, including paternal leave.
  • Flexible work schedules.
  • Achievement awards.
  • Educational assistance.
  • Child/adult backup care.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short-term and long-term disability insurance.
  • 401(k) match.
  • Flexible spending accounts.
  • Employee assistance program.
  • Employee Scholar Program.
  • Paid time off and holidays.
  • Career development and recognition programs.
  • Healthcare, wellness, retirement, and work/life benefits.
  • Potential eligibility for annual short-term and/or long-term incentive compensation programs; payments are not guaranteed.
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