Business Analyst
About The Position
RoundPoint Mortgage Servicing LLC is seeking a Business Analyst to join a diverse team in our exciting and fast-paced organization. The role will be an owner of one or more business units, systems, and collection of reports. The primary responsibility of the Business Analyst will be to provide daily and routine support of existing business processes, intake and work reporting requests, respond to ad-hoc reporting needs, analyze business process issues, and elicit requirements and user stories for small to medium sized projects. The Business Analyst will maintain a technology roadmap through partnership with the business units to understand and document existing and future needs, all while adhering to the vision and strategies of the groups.
Requirements
- Bachelor’s degree in Finance, Information Systems, Computer Science, Data Analytics, Data Science, or equivalent combination of education and/or experience
- 3+ years of experience in the mortgage industry, working with and analyzing mortgage origination and/or servicing data
- 3+ years of prior work experience as a Business Analyst or similar job role is preferred
- 2+ years of experience with SQL Server, T-SQL, SSMS
- Experience with JIRA
- Experience with Agile methodologies
- Proven track record of success in fast-paced, dynamic work environment
- Excellent written and oral communication skills
- Microsoft Office Suite, especially Excel and Visio
- Strong Attention to Detail
- Ability to learn and apply new concepts quickly
- Ability to manage competing priorities and work effectively.
- Ability to work both independently and collaboratively to solve problems and meet planned deadlines
Nice To Haves
- Experience with business intelligence platforms such as Power BI, Tableau, or Microstrategy
- Experience working with MSP/LPS/Black Knight servicing systems
Responsibilities
- Provide daily and routine support to internal customers through process analysis and ad hoc reporting
- Build and maintain new reports and dashboards to help drive business decisions using business intelligence tools
- Maintain working knowledge of existing business processes and reporting/technology needs used to support these processes
- Collaborate with business units to collect and document business, functional, and system requirements to enhance business processes and technical functionality
- Maintain a regular cadence of prioritization discussions with business leaders to ensure focus on the most important items
- Maintain a technology roadmap for assigned business units
- Facilitate and perform User Acceptance Testing
- Proactively identify areas of improvement in current processes and prioritize these needs to help drive increased efficiency and automation
- Strong focus on meeting RoundPoint’s commitment to compliance and operational excellence
Benefits
- Employee Status: Regular
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
