Business Analyst

DRT Strategies, Inc. • Arlington, VA

8d • $60,000 - $75,000

About The Position

DRT Strategies is seeking a positive-minded junior Business Analyst who is eager to grow, learn, and take on new challenges while supporting the federal government in a fast-paced environment. The role calls for a professional with a can-do attitude and excellent written and verbal communication skills.

The Business Analyst will assist with developing user stories and acceptance criteria, writing test plans, testing new development, understanding and demonstrating the new application to customers, and helping developers meet customer needs. This is an opportunity to learn and develop while contributing to a large government project.

The position involves working in an agile delivery environment with a geographically distributed team and customers. The analyst supports service delivery, project documentation, communication, business process improvement, and customer relationships while adapting to ambiguity and changing priorities. Candidates must be able to obtain and maintain a U.S. government Public Trust and must be U.S. citizens or lawful permanent residents. The stated salary range is $60,000–$75,000, commensurate with experience.

Requirements

• Must be able to obtain and maintain a U.S. Federal Government Public Trust.
• Must be a U.S. citizen or lawful permanent resident to meet contract requirements.
• Experience working independently to ensure timeliness and quality, manage client interactions, and report process gaps, issues, and improvement ideas.
• Ability to prioritize initiatives based on business needs and requirements.
• Experience creating requirements specifications, user stories, acceptance criteria, design documents, test scripts, and test plans.
• Experience prioritizing work in a fast-paced environment.
• Exceptional organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Visio.
• Experience using JIRA to manage written user stories and acceptance criteria.
• Experience developing Confluence pages.
• Experience with project management best practices, including milestones, requirements and scope, issue management, and escalation.
• Experience participating in and leading daily client-facing interactions, with excellent written and verbal communication skills.
• Ability to multitask efficiently and effectively and work independently as well as within a team.
• Bachelor’s degree.

Nice To Haves

• Experience developing user stories, acceptance criteria, and test plans.
• Experience testing web-based solutions.
• Experience demonstrating solutions to customers and stakeholders.
• Experience evaluating web-based solutions for accessibility requirements.
• Experience with an agile development approach.

Responsibilities

• Work in a fast-paced, complex project environment, adapting to ambiguity, changing priorities, and relationships with delivery teams and customers across multiple U.S. locations.
• Support all aspects of service delivery to ensure work is delivered professionally and meets quality and customer-satisfaction expectations.
• Work in an agile environment and communicate daily with DRT team members and customers.
• Build strong customer relationships and serve as a trusted support resource.
• Facilitate communication across the project team, obtain information and input from relevant parties, and establish collaborative working relationships.
• Develop process documentation, streamline and improve business practices, and identify efficiencies.
• Respond to feedback and communication in a timely manner.
• Assist with developing user stories and acceptance criteria, writing test plans, testing new development, demonstrating the application to customers, and helping developers address customer needs.
• Prepare and maintain project documentation, including meeting notes, project schedules, and status updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level