Business Analyst

Origami Risk LLC•Atlanta, GA
•$92,000 - $115,000•Hybrid

About The Position

The Business Analyst leads the elicitation and documentation of requirements for software implementation projects and owns requirements throughout the project delivery lifecycle. The role may also provide requirements support for pre-sales and expanded sales engagements. The analyst works with clients and internal teams to define requirements plans, assess business requirements and product gaps, support solution design and testing, and ensure that delivered solutions meet agreed requirements. The role also contributes to business analysis and configuration best practices, documentation, training, product feedback, mentoring, and onboarding.

Requirements

  • Bachelor’s degree in computer science, computer engineering, or a business-related field.
  • Strong ownership and attention to detail.
  • Exceptional communication skills across all levels of the organization.
  • Previous business analyst experience with system replacement and/or integration is required.
  • At least 3 years of experience working with and providing direction for software implementation delivery teams.
  • At least 5 years of experience in the property and casualty (P&C) insurance industry.

Responsibilities

  • Identify detailed requirements scope, business areas, and related stakeholder analysis.
  • Work with clients to define and agree on requirements management plans so requirements are elicited and documented efficiently and on time.
  • Partner early with Solution Architects and Technical Consultants to discuss design and testing considerations.
  • Analyze and evaluate business requirements to identify potential product gaps and process impacts.
  • Elicit and document client business, functional, and non-functional requirements using Origami standard tools and methodology.
  • Use varied elicitation methods to facilitate requirements discussions with stakeholders.
  • Understand and articulate Origami standards and best practices.
  • Participate in solution design review meetings and demos to confirm solutions meet defined requirements.
  • Serve as the liaison between client business stakeholders and the project team regarding requirements.
  • Own requirements throughout the project delivery lifecycle and provide requirements support and clarity to Solution Architects and project teams.
  • Collaborate with service and operations teams to establish and maintain business analysis processes, methods, tools, artifacts, documentation, and training materials.
  • Support pre-sales engagements by gathering requirements and providing subject matter expertise.
  • Communicate and transition information gathered during pre-sales engagements to project teams.
  • Collaborate with product, development, service, and operations teams on design and configuration best practices, reusable standard configurations, documentation, and training materials.
  • Collaborate with product and development teams to provide insight and feedback on the product roadmap.
  • Support account management teams on expanded sales engagements by gathering requirements and providing subject matter expertise.
  • Record hours worked in accordance with Origami's time entry policy.
  • Identify potential scope creep or out-of-scope work and escalate it to the Project Manager.
  • Identify potential expanded sales opportunities and notify or coordinate with the account management team about pursuing them.
  • Use Origami standard configurations where possible and follow established best practices and industry standards when consulting on solutions.
  • Mentor less experienced Origami colleagues.
  • Assist with training and onboarding new Origami colleagues.

Benefits

  • Medical and dental coverage for employees, dependents, domestic partners, and spouses.
  • Flexible paid time off options and 10 paid company holidays where available.
  • Vision insurance, short- and long-term disability insurance, and basic life insurance paid fully by Origami Risk.
  • Family leave options, including adoption and foster care placements.
  • Pre-tax savings accounts, including flexible spending, health savings, commuter, and dependent care savings accounts.
  • 401(k) with company match up to 4%.
  • Employee Assistance Program offering confidential, free support for personal or work-related complications.
  • Education Assistance Program for industry- or role-specific certifications.
  • Wellness reimbursement program.
  • Optional pet insurance, critical illness insurance, and voluntary life and AD&D coverage.
  • Bonus eligibility.
  • Vacation and sick leave under a flexible time off policy in most states.
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