Business Analyst - Nucor Towers & Structures

Nucor•Rock Hill, SC

1d•Onsite

About The Position

The Business Analyst is a member of the IT Support team responsible for assisting with the daily support of enterprise systems, with a primary focus on Microsoft Dynamics 365 Finance & Operations (D365 F&O) and user security/access administration. This role is ideal for someone early in their IT career who is eager to learn enterprise systems and grow into ERP support, security administration, or business systems roles. The position emphasizes responsiveness, attention to detail, and strong customer service, with opportunities to expand technical and functional skills over time. Ability to work or travel on an “as needed” basis, which may include nights, weekends, and holidays.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Information Systems, Business, or a related field (relevant experience or internships may be considered in lieu of degree).
0–2 years of experience in IT support, helpdesk, systems support, or application support.
Basic understanding of business systems, ERPs, or enterprise applications.
Strong attention to detail and willingness to follow established procedures.
Good verbal and written communication skills.
Desire to learn new systems and grow within an IT or ERP support role.
Reliable, accountable, and service‑oriented mindset.

Nice To Haves

Exposure to Microsoft Dynamics 365, SQL, or other ERP systems.
Experience in a helpdesk or ticket‑based support environment.
Familiarity with user access management or Active Directory concepts.
Internships or coursework related to IT systems or business applications.
Interest in enterprise systems, security, or business systems analysis.

Responsibilities

Provide front‑line support for users of Microsoft Dynamics 365 and other enterprise applications.
Respond to user questions, error messages, and system issues; document and track requests.
Perform basic troubleshooting and escalate issues to senior team members or vendors when needed.
Assist with testing and validation of system updates, fixes, and enhancements.
Learn system functionality and common business scenarios to improve first‑contact resolution.
Assist with user access requests, including account creation, role assignment, and deactivation.
Follow documented procedures for system security and access governance.
Support user onboarding and offboarding processes related to system access.
Maintain accurate records of access changes to support internal controls and audits.
Learn and apply segregation‑of‑duties (SoD) and security best practices.
Assist with user access requests, including account creation, role assignment, and deactivation.
Initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.