Business Analyst Pharmacy & Retail Ops

Walgreens • Deerfield, IL

4d

About The Position

The Business Analyst collects and summarizes data to support Pharmacy and Retail Operations management with strategic planning and program development and implementation. The role develops and maintains a thorough understanding of business processes across Pharmacy and Retail Operations within the Retail Hub, analyzes data to evaluate proposed programs, and works on projects involving process improvement, strategy development, industry trends, competitive analysis, and company positioning.

The analyst recommends operational and system changes, enhancements, functional specifications, and interface opportunities, summarizing costs or return on investment. The role serves as an operational point of contact for projects, communicates relevant information to corporate and field stakeholders, and collaborates with Pharmacy and Retail Operations, IT, legal and regulatory, process improvement teams, and others to develop operational solutions. The position also plans, designs, and deploys reports and tools.

Requirements

• Bachelor’s degree, or a high school diploma/GED and 3 years of experience analyzing and reporting data to identify issues, trends, or exceptions, drive improved results, and find solutions.
• Intermediate-level Microsoft Word skills.
• Intermediate-level Microsoft Excel skills.
• Intermediate-level Microsoft PowerPoint skills.
• Willingness to travel up to 10% for business purposes, within state and out of state.

Nice To Haves

• Bachelor’s degree and at least 2 years of experience analyzing and reporting data to identify issues, trends, or exceptions, drive improved results, and find solutions; or a high school diploma/GED and 5 years of such experience.
• Master’s degree or MBA.
• Bachelor’s degree.
• Retail Pharmacy experience.

Responsibilities

• Collect and summarize data to assist Pharmacy and Retail Operations management with long- and short-range strategic planning and program development and implementation.
• Develop and maintain a comprehensive understanding of business processes and practices across Pharmacy and Retail Operations within the Retail Hub.
• Analyze data and recommend system and operational procedure changes, enhancements, functional specifications, or interface opportunities, summarizing costs or return on investment.
• Serve as the operational point of contact for projects and drive project execution.
• Communicate relevant project information to corporate and field stakeholders.
• Collect and analyze information, make specific recommendations, and present information about proposed programs to support business and strategic goals.
• Plan, design, and deploy appropriate reports and tools.
• Collaborate with Pharmacy and Retail Operations, IT, legal and regulatory, process improvement teams, and others to develop operational solutions.
• Work on projects involving process improvement, strategy development, industry trends, competitive analysis, and company positioning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level