Business Analyst (remote)

Claritev•New York, NY

2h•$80,000 - $100,000•Remote

About The Position

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!! The incumbent works with members of the Claritev's business units to elicit, organize and document business requirements to ensure that the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables. This position is considered a High Risk Role due to the exposure of PHI sensitive data.

Requirements

Minimum Bachelor's Degree in AI, Computer Science, Healthcare Informatics, or a related field, or 4 equivalent years of related experience
Minimum 2 years experience in business analysis or system design for AI-driven analytics, automation, healthcare data solutions, or software development initiatives in analyst role (preferably within a Scrum Agile team).
Experience in Agile methodologies (Scrum, Kanban) and requirements gathering (e.g. BDD, user stories) and backlog refinement.
Excellent verbal and written communication skills with technical and non-technical stakeholders
Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
Ability to use software and peripherals related to performance of job responsibilities
Ability to facilitate teams and client relationships to satisfy needs and identify improvements
Ability to develop strong relationships with all levels of management
Ability to demonstrate commitment to excellent customer service and follow through
Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
Ability to effectively present information and respond to questions from internal and external customers
Ability to be flexible and creative in problem solving and identifying process improvements
Ability to anticipate business needs and think with a business owner mind-set
Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations
Strong problem-solving skills, ability to prioritize tasks, and work in a fast-paced, cross-functional team.
Strong understanding of healthcare workflows including claims processing.
Experience working with healthcare data sources.

Nice To Haves

Familiarity with Agile knowledge management tools such as JIRA and Confluence preferred
Knowledge of business process modelling tools such as Visio, Lucidcharts, Draw.io preferred
International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred
Business Analysis certifications (CBAP, PMI-PBA) or AI/ML-related certifications are preferred.
Experience with data visualization tools (SQL, Tableau) to analyze AI driven insights is a plus.

Responsibilities

Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements in order to ensure the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
Manage multiple priorities, customer expectations and relationships with all stakeholders including IST staff and business staff. Manage relationships with customers, project managers, and any/all levels of management.
Solicit input from developers and other IST technical staff to determine project scope and provide estimate of level of effort (person days required to complete project).
Work with project team to develop cost effective, customer focused solutions.
Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle.
Work with applications development staff during the technical design, programming and unit-testing and implementation stages.
Coordinate changes to functional specifications that occur during development and updates functional specifications as required.
Work independently on small, medium and large-sized projects with low to medium complexity.
Support customer in training efforts for end users and staff members.
Collaborate, coordinate, and communicate across disciplines and departments.
Ensure compliance with HIPAA regulations and requirements.
Demonstrate commitment to the Company's core values.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.