IT - Business Analyst - Level 1
About The Position
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.Join us in helping diverse Canadians and newcomers achieve their full potential!Achev’s latest Impact Report: www.Achev.ca
Requirements
- Degree or diploma in Business, IT, Engineering, or a related field
- 1-2 years of experience as a Business Analyst or in a similar role
- Experience working in dynamic environments with multiple initiatives
- Strong requirements gathering and documentation skills
- Process mapping and workflow analysis
- Analytical thinking and problem-solving
- Ability to work effectively with technical concepts and teams
- Understanding of systems, applications, or IT environments
- Ability to translate business needs into structured formats
- Experience with tools such as: Excel, Power BI, or similar
- Experience with project or tracking tools (e.g., Azure, Jira)
- Ability to analyze and present data clearly
Nice To Haves
- Exposure to both business and technical contexts is an asset
Responsibilities
- Gather, document, and validate business and functional requirements
- Assess business needs to provide clear and structured documentation (e.g., requirements, user stories, workflows)
- Ensure alignment between stakeholder expectations and deliverables
- Analyze current processes to identify inefficiencies and gaps
- Recommend and support implementation of improved workflows
- Contribute to standardizing documentation and analysis practices
- Support the definition of business requirements and use cases
- Assist in scope definition and planning inputs for initiatives and projects
- Participate in workshops, discussions, and planning sessions
- Analyze data to support operational and strategic decision-making
- Prepare reports, dashboards, and insights as needed
- Track key metrics and performance indicators
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
