Business Analyst

First Command Financial Services, Inc.•Fort Worth, TX

3d•Hybrid

About The Position

The Business Analyst at First Command works closely with the project management organization to improve the efficiency and effectiveness of business operations, particularly for innovation and digital projects. The role bridges IT and business by assessing processes, determining requirements, and providing data-driven recommendations and reports to executives and stakeholders. The employee collaborates with the Project Manager to refine and implement the innovation strategy in alignment with business objectives. They analyze business processes and workflows for improvement or automation, prepare recommendations and reports, conduct meetings and presentations, perform requirements analysis, and communicate findings and plans to cross-functional teams and management. The role also involves gathering stakeholder information, ensuring solutions meet business needs, managing projects and project plans, prioritizing initiatives, serving as a liaison between stakeholders and users, managing competing resources and priorities, and monitoring deliverables for timely completion.

Requirements

BA/BS degree required.
Minimum of 4 years of experience in business analysis or a related field.
Exceptional analytical and conceptual thinking skills.
Experience with project management approaches, tools, and phases of the project lifecycle.
Experience with data analysis and making data-driven recommendations.
Excellent communication, leadership, and negotiation skills.
Proficiency in project management software such as MS Project, Asana, or Trello.
Understanding of financial services and digital products.
Knowledge of relevant regulatory frameworks and compliance requirements in the industry or region of operation.
Understanding of customer experience in financial services.
Strong understanding of Lean Portfolio Management principles and practices.
Ability to facilitate discussions on business capabilities, value streams, and organizing around value.
Advanced technical skills, including proficiency in Microsoft Office and project management software such as MS Project, Asana, or Trello.
Excellent documentation skills and attention to detail.
Strong competence in gathering and interpreting complex data.
Excellent planning, organizational, and time management skills.
A history of leading and supporting successful projects.
Ability to influence stakeholders and work closely with them to determine acceptable solutions.
Advanced communication and interpersonal skills.

Nice To Haves

5+ years of project management experience, preferably in the financial services sector.
Experience with Agile, SCRUM, and Waterfall methodologies.

Responsibilities

Collaborate with the Project Manager to refine and implement the innovation strategy in alignment with overall business objectives.
Analyze business processes and workflows to identify opportunities for improvement or automation.
Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
Conduct meetings and presentations to share ideas and findings.
Perform requirements analysis and compile detailed reports.
Communicate insights and plans to cross-functional team members and management.
Gather information from stakeholder meetings and produce useful reports.
Ensure solutions meet business needs and requirements.
Manage projects, develop project plans, and monitor performance.
Prioritize initiatives based on business needs and requirements.
Serve as a liaison between stakeholders and users.
Manage competing resources and priorities.
Monitor deliverables and ensure timely project completion.