Business Analyst - Payer Escalations

Sentara Health•Norfolk, VA
•$76,086 - $115,586•Onsite

About The Position

The Business Analyst - Payer Escalations designs, produces, and analyzes data-driven reports to support business operations and special projects. The role uses databases, information systems, and analytical tools to monitor, evaluate, and enhance business performance, and assists with implementing, maintaining, and optimizing information systems to support accurate, accessible, and usable data for decision-making. The analyst creates reports, dashboards, and visualizations; analyzes trends, patterns, and key performance indicators; and maintains data integrity, accuracy, and consistency. The role uses SQL, Excel, Power BI, Tableau, or other analytics tools to extract and manipulate data, conduct statistical analysis, and translate complex data into clear reports for stakeholders. The position also supports the development, implementation, and optimization of business information systems; maintains data structures, queries, and reporting tools; and works with IT teams to ensure data availability and system functionality. The analyst documents business processes, data sources, and reporting methodologies; identifies inefficiencies and opportunities for improvement; recommends enhancements to data collection, storage, and analysis; and collaborates with cross-functional teams, business stakeholders, and IT to understand reporting needs.

Requirements

  • Bachelor's-level degree.
  • At least 3 years of relevant experience in business analysis, data reporting, or analytics.
  • Experience working with large datasets and multiple databases.
  • Knowledge of business intelligence tools, SQL querying, and reporting software.

Responsibilities

  • Design, generate, and analyze reports, dashboards, and visualizations for business operations and special projects.
  • Analyze trends, patterns, and key performance indicators to provide actionable insights.
  • Maintain data integrity, accuracy, and consistency in reporting.
  • Use analytics tools to extract and manipulate data, conduct statistical analysis, and communicate findings in clear reports for stakeholders.
  • Assist in developing, implementing, maintaining, and optimizing business information systems.
  • Maintain data structures, queries, and reporting tools to support business needs.
  • Work with IT teams to ensure data availability and system functionality.
  • Document business processes, data sources, and reporting methodologies.
  • Identify inefficiencies and process-improvement opportunities, and recommend enhancements to data collection, storage, and analysis methods.
  • Work with cross-functional teams, business stakeholders, and IT to understand reporting needs.

Benefits

  • Medical, dental, and vision plans.
  • Adoption, fertility, and surrogacy reimbursement up to $10,000.
  • Paid time off and sick leave.
  • Paid parental and family caregiver leave.
  • Emergency backup care.
  • Long-term and short-term disability and critical illness plans.
  • Life insurance.
  • 401(k)/403(b) with employer match.
  • Tuition assistance up to $5,250 per year and discounted educational opportunities through Guild Education.
  • Student debt pay down up to $10,000.
  • Pet insurance.
  • Legal resources plan.
  • Opportunity to earn an annual discretionary bonus subject to established system and employee eligibility criteria.
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