Business Analyst
About The Position
Mindera is looking for a hands-on Business Analyst to embed within a team at a leading UK retailer and own the detail. This is a delivery-focused analyst role centered on process mapping, requirements gathering, prioritisation and gap analysis. The Business Analyst will work across business, product and engineering, document how things actually work today, surface where the gaps are, and turn that into clear, prioritised requirements that teams can build against. This is explicitly not a product management role. The client needs someone who is energised by getting into the lower level detail of processes, mapping them end to end, and driving clarity across multiple levels of seniority. We value empathy, self-organization, and the courage to take risks. If you love solving complex problems and believe that teaching others is the best way to learn, you’ll feel right at home here. The right person is driven, comfortable leading the room, and equally happy unpicking a messy process flow as they are challenging a senior stakeholder on priorities. National and international expected traveling time varies according to project/client and organizational needs: 0%-15% estimated.
Requirements
- Proven experience as a Business Analyst with a strong track record in process mapping and requirements analysis (not a product manager profile).
- Genuinely comfortable working in the lower level detail of processes: documenting, modelling and stress testing how things work.
- Confident facilitating workshops and driving outcomes with mixed seniority groups, including senior stakeholders.
- Strong stakeholder management: able to challenge, align and prioritise across business, product and engineering.
- Skilled with process modelling and BA tooling (for example BPMN process flows, requirements documentation, user stories and acceptance criteria).
- Self starting and driven, with the energy to lead conversations rather than wait to be tasked.
- Flexibility to travel to different client points of presence and for periodic Mindera team gatherings.
- Excellent written and verbal communication.
Nice To Haves
- Experience in retail or other large, complex enterprise environments.
- Exposure to working alongside engineering teams in an agile delivery context.
- Experience bridging legacy and modern systems where process gaps commonly appear.
Responsibilities
- Process mapping
- Requirements gathering
- Prioritisation
- Gap analysis
- Documenting how things actually work today
- Surfacing where the gaps are
- Turning documentation into clear, prioritised requirements that teams can build against
- Getting into the lower level detail of processes
- Mapping processes end to end
- Driving clarity across multiple levels of seniority
- Challenging a senior stakeholder on priorities
Benefits
- Flexible, supportive environment where you are trusted to manage your own time and career.
- Health insurance
- Open Holidays
- Flexible Working hours
- Work from vibrant hubs in Porto, Aveiro, or Coimbra, or choose a remote setup that works for you (as long as you are based in Portugal).
- Dedicated budget for training and conferences
- Transparent profit-sharing model
- Choose Laptop & Peripherals that best suit your needs
- Hotspot with unlimited usage (PT), for work or Netflix
- Mindera Annual Trip
- Sports
- Sharing groups to connect and have fun
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
