Business Analyst

GD Information Technology • Rockville, MD

6d • Onsite

About The Position

The Business Analyst will support the mission of the National Institute of Allergy and Infectious Diseases (NIAID) at the National Institutes of Health (NIH). The role assesses business processes, identifies operational and functional requirements, develops conceptual business models, and translates stakeholder needs into actionable specifications for automated platforms. Work is onsite in Rockville, Maryland, or Bethesda, Maryland, with less than 10% travel to out-of-state sites expected. This is not a remote position.

The position supports enterprise IT processes and cross-functional environments, including developments involving Microsoft Power Platform, SharePoint, and Azure. The analyst works with stakeholders and technical teams to document requirements, identify IT deficiencies, improve cross-functional operations, and support Agile development activities.

Requirements

• Bachelor of Arts or Bachelor of Science degree.
• At least 6 years of related experience.
• Hands-on experience supporting software lifecycle development.
• Experience developing business requirements, user stories, acceptance criteria, and workflow documentation.
• Experience supporting or participating in Agile development processes, including backlog refinement, sprint readiness, and acceptance validation.
• Ability to create conceptual business models, process flows, and functional specifications.
• Ability to facilitate requirements sessions, stakeholder meetings, and process design workshops.
• Ability to collaborate with technical teams, including developers, administrators, and architects.
• Must be able to obtain Public Trust.
• Must work in person onsite in Rockville, MD, and/or Bethesda, MD; this is not a remote position.
• Less than 10% travel to out-of-state sites is expected.

Nice To Haves

• Agile and/or Scrum certification, CCBA, or PMI-PBA.
• Experience with Power Platform, SharePoint, and Azure environments and/or software and application lifecycle development.
• Strong responsibility, task ownership, analytical skills, and communication skills.
• Meticulous documentation skills and ability to work cohesively in team settings.

Responsibilities

• Lead, manage, or support enterprise IT processes and cross-functional environments addressing complex operational needs.
• Communicate priorities, timelines, risks, and decisions clearly to stakeholders.
• Gather, analyze, and document functional and operational requirements for Microsoft Power Platform, SharePoint, and Azure developments.
• Work with architects, developers, and administrators to translate business requirements into technical specifications.
• Identify IT deficiencies that affect organizational goals and develop strategies to improve cross-functional IT operations.
• Support Agile ceremonies, including backlog refinement, sprint planning, and acceptance validation.
• Develop business requirements, user stories, acceptance criteria, workflow documentation, conceptual business models, process flows, and functional specifications.
• Facilitate requirements sessions, stakeholder meetings, and process design workshops.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) with company match.
• Competitive pay and paid time off.
• Medical plan options, including some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• Full flex work weeks where possible.
• Vacation, sick, and personal time off.
• Paid holidays.
• Paid parental leave.
• Military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
• AI-powered career tool identifying career steps and learning opportunities.
• Internal mobility team focused on helping employees achieve career goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level