Business Analyst

First Command Financial Services•Fort Worth, TX

2d•Hybrid

About The Position

The Business Analyst at First Command works closely with the project management organization to enhance the efficiency and effectiveness of business operations, particularly in innovation and digital projects. The role bridges IT and the business by assessing processes, determining requirements, and delivering data-driven recommendations and reports to executives and stakeholders. The analyst collaborates with the Project Manager to refine and implement the innovation strategy in alignment with overall business objectives, and helps ensure solutions meet business needs and requirements.

Requirements

BA/BS degree required.
At least 4 years of experience in business analysis or a related field.
At least 5 years of project management experience; financial services experience preferred.
Exceptional analytical and conceptual thinking skills.
Experience with project management approaches, tools, and phases of the project lifecycle.
Experience with data analysis and making data-driven recommendations.
Strong understanding of project management methodologies such as Agile, SCRUM, and Waterfall.
Excellent communication, leadership, and negotiation skills.
Proficiency with project management software such as MS Project, Asana, or Trello.
Understanding of financial services, digital products, and relevant regulatory frameworks and compliance requirements.
Understanding of customer experience in financial services.
Strong understanding of Lean Portfolio Management principles and practices.
Ability to facilitate discussions on business capabilities, value streams, and organizing around value.
Proficiency in Microsoft Office and project management software.
Excellent documentation skills and attention to detail.
Strong competence in gathering and interpreting complex data.
Excellent planning, organizational, and time management skills.
A history of leading and supporting successful projects.
Ability to influence stakeholders and work closely with them to determine acceptable solutions.
Advanced communication and interpersonal skills.

Responsibilities

Collaborate with the Project Manager to refine and implement the innovation strategy in alignment with business objectives.
Analyze business processes and workflows to identify opportunities for improvement or automation.
Prepare and deliver reports, recommendations, or alternatives to improve processes in operating systems across the organization.
Conduct meetings and presentations to share ideas and findings.
Perform requirements analysis and compile detailed reports.
Communicate insights and plans to cross-functional team members and management.
Gather information from stakeholder meetings and produce useful reports.
Ensure solutions meet business needs and requirements.
Manage projects, develop project plans, and monitor performance.
Prioritize initiatives based on business needs and requirements.
Serve as a liaison between stakeholders and users.
Manage competing resources and priorities.
Monitor deliverables and ensure timely completion of projects.