Business Analyst

Donnelley Financial Solutions

3d•Remote

About The Position

The Data Insights Analyst provides leadership and hands-on execution across reporting, analytics, and performance management initiatives. The role develops reporting and analytics solutions, supports KPI and performance measurement frameworks, and delivers insights that help leaders understand performance, identify opportunities, and make informed business decisions. The position partners with business leaders and cross-functional teams to turn business needs into reporting, analytics, and decision-support solutions. It combines hands-on individual-contributor work with guidance of complex initiatives, analyst mentorship, and efforts to build scalable reporting and analytics capabilities. The work balances business partnership, analytical problem-solving, report development, data analysis, forecasting, and initiative leadership.

Requirements

Bachelor’s degree in Data Analytics, Business Analytics, Data Science, Statistics, Mathematics, Computer Science, Information Systems, Operations, Finance, Economics, or a related field.
5–7+ years of relevant experience in data analytics, business intelligence, operational reporting, performance management, or analytics-enabled business support.
Experience leading analytics, reporting, dashboard, or business intelligence workstreams from requirements gathering through delivery.
Advanced Power BI experience, including dashboard development, data modeling, measures, visualizations, and performance reporting.
Strong SQL skills, including extracting, joining, transforming, and validating data from multiple sources.
Strong Excel and analytical skills, including working with large data sets, reporting logic, reconciliations, and analysis.
Experience with KPI design, scorecards, operational metrics, reporting standards, and performance measurement.
Experience analyzing operational performance, such as quality, productivity, capacity, cycle time, SLA performance, client experience, or related business metrics.
Ability to translate business questions into reporting requirements, analytical approaches, and practical recommendations.
Strong communication skills and ability to explain complex data, reporting logic, and insights to non-technical audiences.
Strong attention to detail, follow-through, and commitment to reporting accuracy and data quality.
Ability to manage multiple priorities, work through ambiguity, and adjust to changing business needs.
Ability to work independently and partner closely with analysts, business stakeholders, and leadership.

Nice To Haves

Experience with forecasting, trend analysis, root-cause analysis, predictive indicators, or advanced operational analytics.
Experience supporting reporting modernization, report rationalization, process improvement, or automation initiatives.
Experience in operations, service delivery, manufacturing, supply chain, financial operations, or other execution-focused environments.
Experience developing reporting governance, documentation standards, KPI definitions, or repeatable reporting processes.
Experience mentoring analysts, reviewing analytical approaches, and helping establish team standards.
Familiarity with AI-enabled analytics, automation tools, predictive indicators, or emerging analytics technologies used to improve reporting, analysis, and decision-making.
Experience using data visualization principles and storytelling techniques to present insights clearly and effectively.

Responsibilities

Lead strategic analytics initiatives and reporting workstreams supporting operational priorities, transformation initiatives, and performance management needs.
Design KPI frameworks, reporting methodologies, and measurement approaches for consistent performance visibility.
Develop advanced dashboards, scorecards, and reporting solutions that integrate operational metrics, trends, risks, and business outcomes.
Conduct root-cause, performance, and trend analysis to identify drivers, risks, and improvement opportunities.
Perform and support forecasting, predictive insights, workload analysis, and scenario-based reporting as needed.
Partner with business leaders to understand reporting needs, define requirements, and deliver actionable insights.
Lead and support complex reporting requests, escalations, and priority initiatives requiring advanced analytical judgment or cross-functional coordination.
Mentor Business Performance & Analytics Seniors by sharing best practices, reviewing approaches, and helping establish consistent reporting standards.
Develop reports, validate data, document logic, and support delivery as a hands-on individual contributor.
Help establish reporting definitions, governance standards, documentation practices, and repeatable development processes.
Partner with leaders to evaluate priorities, requirements, and resource needs to maximize the impact of reporting and analytics efforts.