Business Analyst

MSC Mediterranean Shipping Company SAReading, MA
$60,000 - $65,000Onsite

About The Position

Looking for a career opportunity but have no experience? At MSC, we are looking for candidates that would like to challenge themselves in the world of logistics. We offer a diverse environment, and it is important for us to continue to bring professionals with different background and experiences. Together, we will continue to grow while connecting the world around us. It is a big world, and it takes expertise, ingenuity, hard work and dedication to keep it moving. You will learn what it takes to move a shipment from point A to point B while gaining immeasurable industry knowledge with the largest shipping line in the world! Excited yet? Come join us!

Requirements

  • An in depth understanding of MSC’s processes and procedures.
  • Ability to work autonomously and navigate ambiguity
  • Ability to prioritize tasks and manage workload
  • Adaptable and capable of working in fast-paced environment
  • Ability to proactively identify and communicate risks and opportunities
  • Strong oral and written communication skills
  • Must be highly organized with a strong sense of urgency to meet deadlines
  • Fluency in English (Spoken and written communications)
  • Solution oriented mindset
  • MS- Office, especially MS Excel, with the ability to learn new software: expert
  • Bachelor’s degree, preferably in a Business, Data or related field of study
  • Some experience with/conceptual understanding of Microsoft Power BI, Tableau, Looker or any other data visualization tool.
  • Previous experience as a Business Analyst: Project Scoping, Business Requirements development, Test Cases
  • Knowledge in Shipping/ Supply Chain / Logistics / Integrations
  • Awareness of MSC digital capabilities
  • Experience supporting projects throughout their lifetime
  • Able to interact with a diverse group of stakeholders to determine how best to meet their needs and to perform extensive quality assurance and training
  • Authorization to work in the U.S

Responsibilities

  • Communicates with colleagues in various MSC departments to understand their needs and renders and relays information to Business Transformation team to find effective business solutions.
  • Ensures and supports adoption of solutions, enabling users make best use of the dashboards, tools, and reports.
  • Acts as bridge, relaying information from MSC departments to the appropriate Business Transformation branch in order to find the best tool/reporting/visual solution; Ensures successful product delivery and adoption.
  • Understands the vast data available in the organization in order to guide the decision-making process and manage expectations.
  • Develops meaningful and lasting relationships with partnering departments for optimized systems integration, and responds to questions and concerns from managers and executives with supporting research and recommendations; Can effectively navigate and work with ambiguous information.
  • Manages requests, and monitors time constraints and schedules; Organizes tasks and teams to ensure the delivery of a good product and maintains a good team attitude with clear communication and collaboration; Analyze process issues and bottlenecks and to make improvements.
  • Offers data and database operational support post project; Creates and maintains training material and train end-users as necessary.
  • Other duties as assigned.

Benefits

  • Health Insurance
  • Dental & Vision Insurance
  • Life Insurance: one-time annual salary up to $50,000
  • Long Term Disability Insurance
  • Paid Parental Leave
  • Business Travel Insurance
  • Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
  • Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans
  • Short Term Disability Insurance
  • 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
  • Wellness Program initiatives / Free MSC Partner Subscriptions with Calm
  • Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.
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