Business Analyst

PowerPlan, Inc • Atlanta, GA

8d • Hybrid

About The Position

A PowerPlan Professional Services Analyst works with a team of 2–8 people to configure and customize PowerPlan software for utility customers’ accounting needs and business processes. Analysts interpret design documents and help build solutions by writing SQL scripts, assisting with interface configuration, converting and translating data, and testing outcomes against client requirements.

The primary objective for a first-year Analyst is to learn PowerPlan functionality and the tools and processes used to configure it. Analysts complete four weeks of training covering the platform, applications, data structure, relevant tools, and basic utility accounting. Projects can last from three months to two years. Analysts typically work on one project at a time until they demonstrate proficiency to handle multiple projects. Travel to client sites may be required up to 50% of the time.

This is a hybrid role involving a combination of onsite work at the corporate office and work from home. Onsite attendance may be required for scheduled office days, team meetings, client meetings, or special events.

Requirements

• Learn PowerPlan’s functionality and configuration tools and processes quickly.
• Learn basic accounting principles relevant to the practice area.
• Maintain a 79% utilization rate.
• Complete assigned tasks on time with minimal errors.
• Demonstrate strong teamwork.
• Be adaptable, resourceful, self-sufficient, productive, and trustworthy.
• Be willing to self-teach using available resources and peer networks, and ask for help when challenged.
• Demonstrate strong communication skills and high emotional intelligence.
• Develop soft skills and consulting acumen.
• Achieve the ability to operate at a Consultant level within two years.
• Demonstrate partial proficiency in multiple modules within a practice area.

Responsibilities

• Complete comprehensive four-week training on PowerPlan’s platform, functionality, applications, data structure, relevant tools, and basic utility accounting.
• Learn basic public utility accounting principles and how PowerPlan software automates accounting functions through features and configuration settings.
• Review the signed statement of work, research the client and key contacts, and prepare for initial project meetings.
• Help configure PowerPlan software according to design documents agreed upon by the Solution Architect and client.
• Work with the Testing Services team to identify and run appropriate testing scripts.
• Support client users by identifying root causes of issues found during testing, resolving those issues, and submitting updates for validation.
• Support new client implementations by converting external data into PowerPlan and configuring modules using SQL scripts and PowerBuilder code objects.
• Support application and database upgrades, including creating SQL scripts, occasionally updating PowerBuilder objects, and enabling new features.
• Contribute to Expert Services projects, which may include ERP transformations, mergers and acquisitions, or changes required for legislative compliance.
• Participate in internal initiatives to improve delivery quality, provide customer features, or facilitate process automation.
• Troubleshoot assigned tasks and conduct unit testing to verify that configuration work meets the designed solution’s expectations.
• Provide the Project Manager with accurate status updates, reliable estimates for assigned tasks, and notice of potential project obstacles.
• Attend client design meetings, listening and observing while developing an understanding of project objectives, current processes, and data requirements.
• Use internal tools and resources to research answers before seeking assistance from senior team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed