Business Analyst-Pontiac MI-Hybrid

INFO ORIGIN INC•Pontiac, MI
•$60 - $65•Hybrid

About The Position

The Client is seeking an experienced Business Analyst to support the Application Services team in a hybrid environment.

Requirements

  • Strong business analysis, critical thinking, and communication skills.
  • Understanding of IT concepts and SDLC methodologies.
  • Experience with Agile, Azure DevOps, MS Visio, Microsoft 365, SharePoint Online, and MS Teams.

Nice To Haves

  • Salesforce experience preferred.

Responsibilities

  • Analyze business processes, conduct needs assessments, and translate requirements into IT solutions.
  • Develop business requirements, use cases, process documentation, and test scripts.
  • Support SDLC activities, process re-engineering, upgrades, maintenance, and application enhancements.
  • Collaborate with developers and stakeholders to define user needs and application solutions.
  • Plan and facilitate application testing and User Acceptance Testing (UAT).
  • Provide 2nd/3rd-level production support, troubleshoot incidents, and coordinate with vendors to resolve issues.
  • Manage multiple projects and initiatives while working effectively with technical and business teams.
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