Business Analyst L4(Contract)

Wipro•Austin, TX

About The Position

The Business Analyst serves as a liaison between customers and Wipro’s delivery team, translating customer requirements into clear guidance for solution design and delivery. The role gathers and analyzes customer needs, supports responses to RFPs and RFIs, and helps ensure proposed solutions meet business requirements. The analyst collaborates with customer engagement partners, project managers, presales teams, technical leads, architects, and delivery teams. They support solution reviews, testing, change requests, project planning, and customer demonstrations, while working to achieve timely, high-quality deliverables and customer satisfaction. The role also contributes to domain knowledge and shared resources through market research, use cases, whitepapers, research papers, and reusable proposal components.

Requirements

5–8 years of experience.
Mandatory skill: Project Management.

Responsibilities

Gather customer requirements and coordinate with client engagement partners to understand RFP and RFI needs.
Develop scope documents and document functional and non-functional requirements, features, and stated or unstated customer needs.
Create workflow charts and diagrams; research and analyze requirements to prepare specifications.
Work with project managers, presales teams, technical leads, and architects to develop accurate and timely RFP/RFI responses.
Assess and communicate the financial and operational impact of changes.
Meet with customers to clarify requirements and gather feedback on proposed solutions, then communicate requested changes to delivery teams.
Demonstrate and present proposed solutions or prototypes to customers.
Maintain customer relationships to support business integration and lead generation, and seek feedback to improve services and products.
Coordinate with delivery teams to share customer input, review test cases for requirement coverage, and conduct root cause analysis of proposed solutions, demonstrations, and prototypes.
Facilitate change requests and support QA testing with timely input and feedback.
Conduct integration testing and user acceptance demonstration testing to validate implemented solutions.
Use data modelling practices to analyze findings and design improvements and changes.
Study system capabilities and business specifications to support full utilization and assemble complete customer-facing RFP/RFI responses.
Support project managers and delivery teams by defining project milestones, phases, and project elements with the principal consultant.
Challenge delivery-team assumptions about execution plans and support timely, high-quality delivery and customer satisfaction.
Share expertise with other business analysts and contribute to domain knowledge across the vertical.
Write whitepapers, research papers, and points of view for the consulting community.
Identify use cases that may be reused across projects or accounts to support business improvements.
Conduct market research and provide current information to projects.
Contribute proposal documentation, user stories, and reusable components to the knowledge repository.