Business Analyst

Alpha Omega • Washington, DC

2d • $96,000 - $130,000 • Hybrid

About The Position

Alpha Omega is seeking a qualified Business Analyst to support an IT portfolio within a PMO for one of our clients. The selected candidate will be responsible for collaborating with teams to review control data, identify improvements in the IT delivery process, contribute to dashboards and reports, and recommend technologies to enhance IT systems. The role involves conducting process gap analysis, ensuring system owner compliance, and serving as a liaison between IT, Finance, and Acquisition teams. Additionally, the Business Analyst will decompose and document initiatives into requirements, present them to stakeholders, suggest product improvements, facilitate meetings, manage SharePoint sites, and oversee Confluence Jira boards.

Requirements

• Up to 10 years of experience as a Business Analyst.
• Knowledge of various agile business analysis techniques including interviewing, brainstorming, problem discovery, and MVP identification.
• Experience collaborating with stakeholders at varied levels.
• Experience in supporting business and project teams in translating complex business needs.
• Excellent verbal and written communication skills and proven ability to ask probing questions to team members.
• Ability to work independently and manage multiple priorities effectively.
• Experience using Jira and Confluence.
• Strong analytical and data reporting skills.
• Able to succeed in a fast-paced environment with frequent changes.
• Comfortable communicating with both technical and non-technical audiences.
• Takes the initiative to research, learn and deliver; anticipates the play.
• Knowledge of System Development Life Cycle (SDLC) and/or Software Engineering Life Cycle (SELC).
• Knowledge of Cloud Systems and Solutions
• Ability to independently manage SharePoint sites.
• Familiarity with process automation tools and data pipelines.
• DHS Public Trust EOD, US Citizen (Secret Clearance or above preferred)
• Must be based within a commutable distance (no more than 2 hours) within the National Capital Region.

Nice To Haves

• Bachelor’s degree in business or an IT related field, which can be substituted for technical certifications or relevant experience.
• Certified Product Owner or Certified Scrum Master
• Advanced Certified Product Owner or Advanced Certified Scrum Master
• SAFe Product Owner/Product Manager
• Experience working in an environment leveraging Agile.
• Active or recent previous DHS experience highly desired.
• Proven track record of delivering solutions with a customer-first mindset.
• Expertise in supporting transformative initiatives across multiple teams.

Responsibilities

• Collaborate with other teams to review control data and identify improvements in the IT delivery process and controls.
• Contribute to the creation of dashboards and reports demonstrating control adherence and opportunities for improvement.
• Collaborating with others to deliver complex projects which may involve multiple systems.
• Recommend technologies and tools that improve the efficiency, quality, and security of IT systems.
• Assist in conducting process gap analysis of controls to key regulations, mapping to industry standards and developing continuous compliance monitoring.
• Ensure system owners are compliant with renewals and contracting process.
• Serve as liaison to IT, Finance, and Acquisition teams, ensuring that a strong relationship and smooth daily processes are maintained.
• Decompose and document large initiatives into smaller requirements.
• Present documented requirements to stakeholders for feedback.
• Suggest product improvements or enhancements to increase end-user satisfaction.
• Facilitate and lead meetings with various internal and external stakeholders.
• Manage SharePoint site to include technical capabilities in design and site architecture.
• Manage Confluence Jira board for multiple teams.

Benefits

• 15 days PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree