Business Analyst

Virginia Information Technology Agency • Richmond, VA

6d

About The Position

The Business Analyst will be responsible for gathering and documenting business requirements for new initiatives, system enhancements, and application needs. This role involves documenting current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows. The Business Analyst will also facilitate Agile ceremonies, conduct project meetings, demos, and trainings, and present requirements to various teams. Additionally, the role includes participating in testing, supporting UAT, developing user guides, and collaborating with development, infrastructure, and support teams. The Business Analyst will utilize tools such as MS Office, SharePoint, Teams, GitLab, MS Project, and Visio, and support project managers in RFP/SOW reviews and Agile tool management.

Requirements

• 5+ years of business analysis experience, including requirements gathering and documentation.
• Strong analytical, problem‑solving, organizational, and communication skills.
• Experience with process mapping, feasibility studies, system documentation, and customer engagement.
• Knowledge of SDLC and multiple project management methodologies (Waterfall, Iterative, Agile).
• Ability to manage multiple concurrent priorities independently.
• Strong SQL, PL/SQL, Oracle databases experience (5 years).
• Web application experience with Oracle APEX, Microsoft .NET.
• Bachelor's degree in IT, Information Systems, Computer Science, or equivalent experience.
• Excellent verbal and written communications skills
• Strong analytical, planning, and organizational skills with an ability to manage competing demands.

Nice To Haves

• Healthcare information systems experience.
• Familiarity with Commonwealth of Virginia SEC 501.
• Experience with RFP development, .NET applications, and system upgrades/interface design.
• Ability to blend methodologies together in the right proportions to fit a project and business environment

Responsibilities

• Gather and document business requirements for new initiatives, system enhancements, and application needs.
• Document current and future state processes, GAP analyses, user stories, acceptance criteria, and process flows.
• Facilitate Agile ceremonies: daily stand-ups, sprint planning, backlog grooming, retrospectives.
• Conduct project meetings, demos, trainings, and prepare detailed meeting notes.
• Present requirements to technical and business teams for validation and discussion.
• Participate in functional and systems integration testing; develop test plans, scenarios, and results.
• Support User Acceptance Testing (UAT) and customer validation.
• Develop user guides, training materials, and provide implementation/maintenance support.
• Collaborate with development, infrastructure, and support teams to resolve cross‑functional issues.
• Utilize tools including MS Office, SharePoint, Teams, GitLab, MS Project, and Visio.
• Support project managers in RFP/SOW reviews and Agile tool management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level