Fitch Ratings | Business Analyst - Toronto, Canada

Fitch Group • Toronto, ON

22d • Hybrid

About The Position

Fitch Ratings is seeking a Business Analyst for its fast-growing Toronto innovation hub. This role is part of Technology & Data Delivery Enablement and focuses on translating business needs into actionable requirements for an Agile squad. The Business Analyst will partner with Delivery Owners, Technical Owners, and squad members to ensure technology solutions align with business strategies and support predictable, high-quality delivery. The position operates within a culture of accountability, delivery excellence, and continuous improvement, involving learning evolving ways of working, including AI-enabled practices, and developing stakeholder communication skills. The role ensures requirements are clear, testable, and delivery-ready while maintaining focus on business value and actively participating in Communities of Practice to develop expertise in modern requirements management.

Requirements

• Bachelor’s degree in Business, Technology, or a related field (or equivalent experience)
• 0–2 years of experience in business analysis, requirements management, or a related role
• Foundational understanding of requirements elicitation, documentation, and validation
• Strong analytical, problem-solving, and communication skills
• Eagerness to learn modern business analysis practices, including AI-enabled tools and workflows

Nice To Haves

• Certification in Business Analysis (CBAP, CCBA) or Agile (PMI-ACP)
• Experience with requirements tools (Jira, Confluence, or similar)
• Exposure to data analysis or SQL
• Understanding of software development lifecycle

Responsibilities

• Engage directly with business stakeholders and end users to elicit, validate, and refine requirements
• Align technology solutions with business strategies and translating needs into clear, testable requirements
• Partner with Product Owners to ensure requirements support business value and stakeholder needs
• Maintain focus on outcomes and business impact
• Partner with Delivery Owners and technical teams on Agile processes including story creation, backlog refinement, and sprint planning
• Ensure requirements are delivery-ready, sequenced appropriately, and support continuous flow
• Surface delivery risks early; drive mitigations with clear ownership
• Provide estimation insights and identify risks related to requirements clarity and technical feasibility
• Perform data profiling to validate requirements and document data flows
• Partner with Engineering and Data teams on non-functional requirements
• Assist with smoke testing to ensure solutions meet business requirements
• Facilitate requirements sessions and maintain documentation in tools (Jira, Confluence)
• Ensure requirements artifacts are current, accessible, and actionable
• Provide clear updates on requirements status, risks, and dependencies
• Learn and apply AI-enabled tools for requirements gathering, documentation, and analysis
• Develop AI literacy to understand how AI enhances requirements management
• Experiment with AI-assisted process mapping and automated documentation
• Own requirements clarity and quality; ensure requirements enable predictable delivery
• Participate actively in retrospectives; identify opportunities to improve processes
• Build personal accountability for requirements outcomes and delivery success
• Educate squad members on business goals and software value; emphasize outcomes
• Foster collaboration between business and technical teams
• Build strong stakeholder relationships for effective requirements elicitation

Benefits

• Hybrid Work Environment: 2 days from home 3 days in office
• Dedicated training, leadership development and mentorship programs
• Retirement planning and tuition reimbursement programs
• Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Family-friendly policies, including a generous global parental leave plan
• Employee Resource Groups
• Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level