Business Analyst (Order Management Systems) / (Seattle, WA)

TEKsystems•Seattle, WA

16h•Remote

About The Position

We are seeking an experienced Digital Business Analyst specializing in Order Management Systems (OMS) to support high‑impact digital and eCommerce initiatives. This contractor will deliver immediate value by translating complex business strategy into clear, actionable requirements that enable efficient, guest‑centric solution delivery. With deep expertise in Sterling OMS (and strong preference for Blue Yonder Commits), this role plays a key part in accelerating backlog readiness, aligning solutions across teams, and reducing delivery risk across medium‑to‑large programs particularly during periods of transformation or peak delivery.

Requirements

5+ years of experience as a Business Analyst in an eCommerce or digital environment
Strong expertise in Sterling OMS
Experience supporting medium‑to‑large initiatives
Experience working in both agile and waterfall delivery models
Proven ability to translate business strategy into feature and delivery roadmaps
Demonstrated ability to balance business needs with technical constraints while keeping the guest experience front and center
Sterling OMS Subject Matter Expertise - Proven hands‑on experience with Sterling OMS, including functional analysis, issue resolution, enhancement requests, and a strong understanding of OMS data and validations. Ability to serve as a bridge between business stakeholders and technical teams is essential.
Technically Savvy Business Analysis Skills - Strong experience creating and working with technical requirements, user stories, acceptance criteria, and process/data flows. Coding is not required, but technical fluency is critical.

Nice To Haves

Blue Yonder Commits experience is strongly preferred.
Candidates without Blue Yonder will be considered if they demonstrate deep Sterling OMS expertise and experience working across complex OMS platforms.

Responsibilities

Partner with Product Managers, Business Owners, Architects, and Technology teams to ensure requirements are clearly defined and understood
Gather, document, and refine functional and technical requirements
Ensure acceptance criteria is well‑defined and aligned with business outcomes
Facilitate requirement reviews and solution option discussions with technical teams
Collaborate with product leadership to groom and prioritize the backlog
Incorporate dependencies, architectural decisions, security, and privacy considerations into requirements
Align with product managers on scope, sequencing, and delivery recommendations
Utilize tools such as JIRA, Confluence, Miro, and business process documentation to drive alignment