Business Analyst, Cisco Partner Incentive - Hybrid

Cisco•San Jose, CA

7d•$116,300 - $150,900•Hybrid

About The Position

The Business Analyst will bridge strategic business outcomes and complex data, drive operational excellence, and build strong relationships with business and IT partners to advance shared goals. The role is part of Cisco’s Partner Incentive Team, which drives business capabilities, engagement, and enablement for Cisco Partners across planning, rules definition, rebate calculation, and reporting. The team combines expertise in CRM architecture, data governance, partner and distribution compensation, and AI-driven automation, using Agile and hybrid methodologies to support transformation initiatives and optimize business operations. The role includes modeling processes, rules, and data flows; generating complex analyses and reports from cross-functional sources; identifying and communicating data patterns and drivers; translating business problems into use cases and requirements; and identifying opportunities to improve operations. The analyst also supports alignment among product teams, leadership, business stakeholders, and IT partners. The preferred location is North Carolina under a hybrid work model, with flexible, U.S.-based hybrid arrangements considered for the right candidate. The application window is expected to close on October 28, 2026. The posted starting salary range is $116,300 to $150,900 for U.S. and/or Canada locations, with different full salary ranges specified for certain locations. Compensation depends on factors including location, skills, experience, qualifications, and education. Cisco benefits for eligible U.S. employees include medical, dental, and vision insurance; a 401(k) plan with matching contribution; paid parental leave; disability coverage; life insurance; paid holidays and other paid time away; and possible annual bonuses for non-sales roles.

Requirements

Bachelor’s degree in Business Administration, Data Science or Engineering, Information Technology, or a related field, or equivalent practical experience.
At least 5 years of professional experience in Business/IT Consulting, Data Management, or Business/Functional Analytics.
Experience analyzing, delivering, or optimizing workflows across at least two core business capability domains, such as Order Management, Incentive Compensation, Sales Performance Management, Distribution Compensation, or Business Reporting.
Hands-on experience with end-to-end process and data mapping, business problem decomposition, process improvement, change management, and risk identification.
Practical experience delivering projects within Agile frameworks such as Scrum, Kanban, or SAFe, including user-story creation, backlog prioritization, or sprint execution.
Experience conducting quantitative data analysis and data interrogation or elicitation, and defining functional requirements with cross-functional business and IT partners.

Nice To Haves

Experience in enterprise business process design and governance, with fluency across multiple technology domains such as network/infrastructure, data, and applications/middleware.
Professional certification or hands-on experience with enterprise SPM or incentive compensation tools such as Varicent, Xactly, Anaplan, CallidusCloud, or Salesforce.
In-depth data-analysis expertise, including reporting tools such as Business Objects and advanced Excel features.
Track record of driving organizational change, managing multi-project portfolios, and executing complex business transformations across diverse cross-functional teams.
Practical experience exploring and implementing AI tools, automated workflows, or intelligent productivity practices to streamline business operations.

Responsibilities

Model internal processes, rules, and data flows to develop value cases for critical initiatives.
Generate complex reports and analyses from cross-functional sources to support business decisions and provide actionable recommendations.
Identify patterns and key drivers within datasets, such as product, sentiment, and segment, and communicate synthesized results to partners.
Work with business stakeholders and subject-matter experts to translate business problems into clear use cases and requirements.
Identify and implement process-improvement opportunities through analysis of business drivers and current practices.
Promote alignment between product teams and leadership so multifunctional needs are understood, communicated, and addressed.

Benefits

Medical, dental, and vision insurance for eligible U.S. employees.
401(k) plan with Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Paid holidays, including 10 paid holidays per full calendar year and a floating holiday for non-exempt employees.
Paid birthday day off, year-end holiday shutdown, and personal wellness days.
Vacation time or flexible vacation time off, depending on exempt status.
Sick time off, with carryover subject to the stated limits.
Additional paid time away may be requested for critical or emergency family issues.
Optional 10 paid volunteer days per full calendar year.
Annual bonuses may be available for non-sales roles, subject to Cisco policies.
Employees may be eligible for Cisco restricted stock unit grants, subject to continued-employment vesting conditions.