Business Analyst, Cisco Partner Incentive - Hybrid

Cisco•San Jose, CA
•$116,300 - $150,900•Hybrid

About The Position

The Business Analyst will bridge strategic business outcomes and complex data, drive operational excellence, and build relationships with business and IT partners to advance shared goals. The role is part of Cisco’s Partner Incentive Team, which supports Cisco Partners across planning, rules definition, rebate calculation, and reporting. The team combines expertise in CRM architecture, data governance, partner and distributor compensation, and AI-driven automation, using Agile and hybrid methodologies to support transformational initiatives and partner automation requirements. The analyst will model internal processes, rules, and data flows; produce reports and analyses from cross-functional sources; identify patterns and drivers in datasets; translate business problems into use cases and requirements; identify process improvements; and align product teams and leadership on multifunctional needs.

Requirements

  • Bachelor’s degree in Business Administration, Data Science/Engineering, Information Technology, or a related field, or equivalent practical experience.
  • At least 5 years of professional experience in Business/IT Consulting, Data Management, or Business/Functional Analytics.
  • Experience analyzing, delivering, or optimizing workflows across at least two core business capability domains, such as Order Management, Incentive Compensation, Sales Performance Management, Distribution Compensation, or Business Reporting.
  • Hands-on experience with business operations disciplines, including end-to-end process and data mapping, business problem decomposition, process improvement, change management, and risk identification.
  • Practical experience delivering projects using Agile frameworks such as Scrum, Kanban, or SAFe, including user story creation, backlog prioritization, or sprint execution.
  • Experience conducting quantitative data analysis and data interrogation or elicitation, and defining functional requirements with cross-functional business and IT partners.

Nice To Haves

  • Experience in enterprise business process design and governance, with fluency across multiple technology domains such as network/infrastructure, data, and applications/middleware.
  • Professional certification or hands-on experience with enterprise SPM or incentive compensation tools such as Varicent, Xactly, Anaplan, CallidusCloud, or Salesforce.
  • In-depth data analysis expertise, including use of reporting tools such as Business Objects and advanced Excel features.
  • A track record of driving organizational change, managing multi-project portfolios, and executing complex business transformations across diverse cross-functional teams.
  • Practical experience exploring and implementing AI tools, automated workflows, or intelligent productivity practices to streamline business operations.

Responsibilities

  • Model internal processes, rules, and data flows to develop value cases for critical initiatives.
  • Generate complex reports and analyses from cross-functional sources to support business decisions and provide actionable recommendations.
  • Identify patterns and key drivers in datasets and communicate synthesized findings to partners.
  • Work with business stakeholders and subject-matter experts to translate business problems into clear use cases and requirements.
  • Identify and implement process-improvement opportunities through analysis of business drivers and current practices.
  • Align product teams and leadership so multifunctional needs are understood, communicated, and addressed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants may be available, subject to eligibility and vesting conditions.
  • 10 paid holidays per full calendar year, plus one floating holiday for non-exempt employees
  • Paid birthday day off, year-end holiday shutdown, and four paid personal wellness days
  • Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued for full-time employees.
  • Exempt employees participate in a flexible vacation time-off program, subject to availability and business limitations.
  • 80 hours of sick time provided on hire and each January 1, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year
  • Annual bonuses may be available for non-sales roles, subject to Cisco policies.
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